Crowne Plaza Melbourne - Oceanfront By Ihg

“Nick is GREAT!!”

Nick was great!! He helped me multiple times a day and was very friendly.

“Great hotel”

We had a fabulous time would highly recommend coming to this hotel and this area. All the staff were friendly and very helpful. Big shout out to Asli who was our waitress and really looked after us. She was fantastic. 🫶🫶🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿

“Great location, reasonable price. Restaurant needs help.”

Upon our arrival, we were greeted by a smiling and very accommodating front desk associate Shawndy. She had our room available and gave us an upgrade to a balcony room. When I told her we were celebrating my birthday, she gave us complementary breakfast for the two of us. She made our entire check-… lisää

Upon our arrival, we were greeted by a smiling and very accommodating front desk associate Shawndy. She had our room available and gave us an upgrade to a balcony room. When I told her we were celebrating my birthday, she gave us complementary breakfast for the two of us. She made our entire check-in process a breeze. We enjoyed the day at the pool, listening to live music and strolled the beach for a while. It was a beautiful day and an enjoyable atmosphere. I was happy to know that your pool is non chlorine. We were to meet our children and grandchildren for a birthday dinner and decided to have them come to the hotel and eat at Longboards. Unfortunately, that’s where the good experience ended. I went to the restaurant earlier in the day to ask the hostess if they could reserve a space in the limited inside dining area for the 6 of us in a corner booth area. She said she could not accommodate us, as it was first come, first serve. When we got to the restaurant at 6 o’clock, of course, that area was taken, but the whole area was very warm, which it wasn’t earlier in the day. When we asked to move, the hostess seem very flustered, but seated us in the breakfast dining area right in the middle of the room, where everyone comes in and out from the outside dining area. When we asked if we could sit a little more privately, they would not accommodate us. On to the service, our server started out OK. he took our appetizer and food orders. The appetizers came out on time, fortunately. But after that, we never saw him for over an hour. He would breeze by our table, and never stopped to even acknowledge that our food has not been served to us yet. Even with servers coming in and out of the dining room, nobody acknowledged that we had no food. It’s hard to ignore six people at a table in the middle of the traffic area, but we were. After an hour and a half we finally got food and it was all lukewarm to cold. My husband ordered a hamburger and the bun was hard as a rock. Worst meal ever. However, to redeem our experience, we decided to try the breakfast, since it was complementary. What did we have to lose? However, we were surprised at how great the breakfast was. The best part of our breakfast was our server Asli. She was attentive from the moment we sat down till we left. She had a smile on her face and was so accommodating to every request. She is the textbook definition of what a great server is. Our food was tasty and timely. We couldn’t believe we were at the same restaurant. The hotel room was great, no issues and we appreciated our balcony upgrade. Music was loud at night, but we didn’t mind. Just wish the pool was open a little longer. Check out with Shawndy went just as smoothly as check-in. She still had that smile on her face. You have two excellent employees that we had the pleasure of working with.

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“Save your money. Go elsewhere.”

This place was old and not worth the money. They also charge a $30.00 resort fee for things I didn’t use and forced $8.00 per day plus tips for valet parking. Instead of a complimentary continental breakfast, they charge for powdered eggs waffles and bagels. Not very appealing. The room did not hav… lisää

This place was old and not worth the money. They also charge a $30.00 resort fee for things I didn’t use and forced $8.00 per day plus tips for valet parking. Instead of a complimentary continental breakfast, they charge for powdered eggs waffles and bagels. Not very appealing. The room did not have a microwave and when I requested one or a room change, I was informed that I could bring my food down 6 floors to the lobby microwave. The outside tiki bar has great entertainment and a casual atmosphere, but you're treated like a leper even if you smoke way out back in the corner. Most of the bar staff were friendly and accommodating except for the rude bald kitchen manager who suggested I stand in direct sunlight to have a cigarette and the drinks are expensive. The room itself was older looking but comfortable and the bed and pillows were decent. Overall, it was average and I would do some research before booking. There are a lot of nice places, and you may want to consider air bnb or one of those types of places and spend your hard-earned cash on yourselves instead of an old building.

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