Tru By Hilton Orlando Convention Center Area

“Good Experience”

Very happy to have found this hotel. We were stranded at the airport and the hotel had a room for us at 2am. The staff is very nice and we also booked a special Hilton package with Sammi, The Guest Ambassador, so it all worked out.

“Great overall stay”

This is a very nice hotel, walking distance to the convention center. The staff was very helpful and friendly. The amenities in the lobby are pretty cool - pool table, foosball table. The room is good for a couple of days' stay. There is no closet in the room, just a pipe hanging from the ceili… lisää

This is a very nice hotel, walking distance to the convention center. The staff was very helpful and friendly. The amenities in the lobby are pretty cool - pool table, foosball table. The room is good for a couple of days' stay. There is no closet in the room, just a pipe hanging from the ceiling. The room overall was clean, but it is clear they do not mop the floors in the rooms.

vähemmän

“Staying At Tru”

Sammi had an amazing service and gave me and my partner a STEAL!!! We will back to Orlando!!!

“4 week stay (12/14/25 - 01/12/26”

4 week stay over Christmas and New Year. Hotel lobby area is clean and modern. 1 x pool table and 1 x football table. Board games are all incomplete. Breakfast is Pancakes, Bread items, selection of cereals and yoghurt. Concentrated juices and Milk also available. Pancakes are made by machine (if… lisää

4 week stay over Christmas and New Year. Hotel lobby area is clean and modern. 1 x pool table and 1 x football table. Board games are all incomplete. Breakfast is Pancakes, Bread items, selection of cereals and yoghurt. Concentrated juices and Milk also available. Pancakes are made by machine (if its busy this takes FOREVER) Pool is heated and clean. Rooms are ok, no storage at all. Hangers are available. Our room had tiny brown ants in the bathroom which was reported a few times, also on nightstands, also reported, they were cleaned but returned multiple times... Show is large and decent quality. Parking charge of $20 per night is excessive. The Hilton ambassadors will gift you free hilton points every day (up to 5 days) if you ask them at their desk... Not sure they are supposed to just gift them without explaining about the Hilton rewards and the next visit info blah blah blah but it doesn't come across like they really care about just giving you the points. Reception desk and staff are generally pleasant, there is one young guy there who is just bad at his job as he has zero customer service skills (was coached by another team member who took over when we had a small issue, was told they have heard that before from other guests...) Did have an issue with the lobby smelling of weed over the period between xmas and New Year, when I stated that it smelt of weed as I entered (when they greeted you) the front desked just giggled... I guess IYKYK right :-/ Generally a nice uneventful stay for Xmas and New Year. Would I rush back? Only for the right price. We paid £1400 for 4 weeks including breakfast and we negotiated a discounted parking rate down to $10 a day due to our length of stay. The hotel Manager has an email and I must say that he was very good at following up and allocating a preferred room etc.

vähemmän