Springhill Suites By Marriott Navarre Beach

“See ya Springhill”

This is a tough one to write because I really love so much about this place. If it were a regular hotel then it is fabulous, but it is a Marriott ON THE BEACH so has to be held to a higher standard. Always enjoy the arrival on G floor and making the entrance to the first floor lobby for check in.… lisää

This is a tough one to write because I really love so much about this place. If it were a regular hotel then it is fabulous, but it is a Marriott ON THE BEACH so has to be held to a higher standard. Always enjoy the arrival on G floor and making the entrance to the first floor lobby for check in. FABULOUS lobby!!! Stayed in 426 with a gorgeous gulf view and balcony. Because it was chilly and blustery with double red flags we decided to take advantage of the pool with lazy river. Pool supposed to be heated, but was informed the heater had been broken for several days and they weren't sure when it would be fixed. That was frustrating. Hot tub was working and everyone was packed in there. Decided to go to room and enjoy the balcony view. The partitions are paper thin and you can hear every whisper from either side. The worst though is when you have people who sit on their balcony all day and smoke------whatever they want to smoke-----all day. It stinks and ruins it for those who don't smoke. Balconies remind me of cruise ship balconies. #1 frustration with this Marriott Hotel on the beach is the incredibly poor performance of WIFI. Have had this trouble in the past, but it never seems to get fixed. If you are in lobby it is lightning fast. Once you get to room it vanishes. Maintenance man confirmed it is an ongoing problem especially for folks on higher floors. I even paid 5 bucks for the faster internet upgrade, but it never worked. In this day and age this is an important thing people need. All in all I drove away knowing it was my last visit to Springhill in Navarre. Just isn't a good value for what you pay. Too many other options.

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“Not a typical Marriott. Save your money.”

We booked 2 rooms via RCI points. And paid RCI in full for the rooms. They did not have adjoining, or crib, or oceanfront. Got the crib, and got adjoining. Thank you Savannah. This Marriott was not what we have been used to. Bathroom amenities were non existent - things that are nice: makeup … lisää

We booked 2 rooms via RCI points. And paid RCI in full for the rooms. They did not have adjoining, or crib, or oceanfront. Got the crib, and got adjoining. Thank you Savannah. This Marriott was not what we have been used to. Bathroom amenities were non existent - things that are nice: makeup remover pads, Q tips add a super nice touch. Key cards malfunctioned every day - elevator and rooms. This was frustrating beyond words. We would find older folks in the elevator, not understanding why their card wouldn’t work. Coffee/water cooler during the day would be nice. But everything was a cost. Parking is expensive. Period. Signage for the door that it’s a good time to make up room would be nice. Housekeeping. Had the “do not disturb” out for 3 days. Checked in Wednesday, and on Saturday, removed it from the door, as we were leaving for the entire day. Came back to nothing done. Went to the desk, and they said it’s every 3 days for housekeeping. I said / I think it is the 3rd day? Then she said they were busy. So they will come Sunday. Hmmmmm No hand sanitizer near the food stations. Gym has one hand sanitizer that didn’t work the week I was there. Should have them near the elevators as well. Especially going into flu season. Trash can in the pool area literally overflowing with trash daily. Pool deck - saw at least 2-3 people fall daily. From toddlers to adults. It is a skating rink. No running required. Just walking. It is a pure hazard. And the tiles are into the lobby, where everyone enters from pool. So remains a hazard. Seriously - I do wonder if they have been sued? Desk staff - Savannah was incredible. Polite, helpful, engaging. Most everyone else we appeared to be bothering them. On their phones, just look up when approached. Not what I’m used to from a Marriott. Can hear everything in rooms. Bathroom to bathroom. Toilets flushing. Conversations from the hallway. Then a pool deck tile became loose. My pregnant daughter in law almost fell when she stepped and it lifted from the edge. Didn’t get fixed for 3 days. First day table over it. Second day they put a cone over it. Third day they fixed it. Both elevators inspection is expired. Came home to Marriott double charging my credit card.took a week to have those charges refunded. Absolutely ridiculous.

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“Won’t Be Staying Here Again”

Negative: Room smelled like mildew. All clothes put in dresser smelled weird as well. Shower and sink didn’t seem clean. Never received new towels even when requested for. Also parking is $25 A DAY PER CAR!? What on earth? Everyone was complaining about that. Positive: -Loved the lazy river -G… lisää

Negative: Room smelled like mildew. All clothes put in dresser smelled weird as well. Shower and sink didn’t seem clean. Never received new towels even when requested for. Also parking is $25 A DAY PER CAR!? What on earth? Everyone was complaining about that. Positive: -Loved the lazy river -Great bartender and drinks -Wide variety of breakfast foods -Great coffee -Beautiful view of the beach

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