Gatlinburg Town Square

“Renovated timeshare unit/resort. Clean, comfortable, good location for exploring the area.”

We were in a renovated suite. It was nice, comfortable, clean and everything worked. Our unit was in one wing with two elevators, one not working. The elevator and walkways are not updated and the facility does not "look" like the photos. It was early and pool was not open; did not checkout the… lisää

We were in a renovated suite. It was nice, comfortable, clean and everything worked. Our unit was in one wing with two elevators, one not working. The elevator and walkways are not updated and the facility does not "look" like the photos. It was early and pool was not open; did not checkout the indoor pool. There was underground parking and luggage racks to get items to the room. Location is good as long as you can handle reasonable walking. A couple of blocks downhill to the main street and several attractions. There was no welcome packet or information about the area and we did not know there was a free trolly with stops near the hotel that could have taken us all over the area. That would have helped a lot as the main parking lots downtown would not take credit cards and were unattended, so we had to do a lot of searching to find parking. Check in was down the street in a different building, so there is no lobby as such. Had no problem with check in and staff was friendly. We wish them well as Capital Vacations continues their upgrading process.

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