Candlewood Suites Columbus Fort Benning By Ihg

“Awesome”

I’ve been here since Jan 12 crystal sabrina ad Devon are the friendliest I’ve experienced in 15 years living in and out of hotels. The rooms are always immaculate and any request from housekeeping is met with the upmost care. Highly recommend

“Two Nights at Abrams Hall”

I am retired Army and we enjoy staying at military bases for the experience. I went through basic ROTC at Fort Benning in 1969 in the Harmony Church area and the entire post has changed considerably since that time. We stayed in room 3302 which was satisfactory. Other IHG hotels on military bases (… lisää

I am retired Army and we enjoy staying at military bases for the experience. I went through basic ROTC at Fort Benning in 1969 in the Harmony Church area and the entire post has changed considerably since that time. We stayed in room 3302 which was satisfactory. Other IHG hotels on military bases (Redstone Arsenal) are a notch above and some (Fort Novosel) are a notch below. We had a complimentary Taco dinner on Wednesday and breakfast both mornings. There are several ice machines on each floor of this enormous hotel complex. Be prepared to see many soldiers from foreign countries including Peru, Colombia, Egypt, Estonia, and South Korea. It seems like there are as many foreign soldiers as there are U.S. A PX and Burger King are within walking distance. We walked on both mornings (1.3 miles) each way) to the Airborne training area to watch training. Lucy’s Roadhouse is in the Airborne area for thirsty and hungry folks. A bit pricey, but it’s Ok.

vähemmän

“Clean room. Wrongful charges.”

We were charged $400 for damages after being told we wouldn’t be. During our stay, one of the curtains started falling from the ceiling—seemingly due to poor installation, as it was held by only a couple of screws. I reported it to the staff, who informed me that maintenance wouldn’t be available f… lisää

We were charged $400 for damages after being told we wouldn’t be. During our stay, one of the curtains started falling from the ceiling—seemingly due to poor installation, as it was held by only a couple of screws. I reported it to the staff, who informed me that maintenance wouldn’t be available for the next few days. Separately, one of my children accidentally damaged a shelf under the bathroom sink while trying to use it as a stool to brush his teeth. At checkout, I informed the front desk about both issues and asked what I needed to do to address them. I was told not to worry about it and was even encouraged to leave a good review. The following day, we were charged an additional $400. When my wife called to ask why, we were told it was for damages. We explained we had disclosed the issues before leaving and were told it wouldn’t be a problem. Since then, we’ve attempted to contact the manager for four days with no luck—calls and messages have gone unanswered. The lack of communication and follow-through from staff and management has been frustrating. It’s unacceptable to reassure a guest in person, then do the opposite once they leave. While the room was clean at check-in, the poor customer service and surprise charges overshadowed our stay.

vähemmän