The Ritz-Carlton Reynolds, Lake Oconee

“Birthday R&R”

The location and facilities were excellent. Great dining options and the staff was wonderful. Prices are commensurate with this very high end property but not out of this world. Plenty of things to do as well.

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The service is incredible. Every member of the staff was polite, cheerful and willing to go above and beyond to satisfy guests needs. Specifically, Chef Michael personally prepared some fare to share some of the vegan offerings at the Ritz. The concierge Pamela was very helpful in booking the Rapt… lisää

The service is incredible. Every member of the staff was polite, cheerful and willing to go above and beyond to satisfy guests needs. Specifically, Chef Michael personally prepared some fare to share some of the vegan offerings at the Ritz. The concierge Pamela was very helpful in booking the Raptor Adventure at the last minute. The staff at the complimentary bike corral, golf driving range and waterfront were knowledgeable and helpful. Mornings were greeted with coffee in the lobby and dusk said goodnight with smores at the fire pit. The Ritz is an amazing place where your hosts care personally for you and your delightful stay.

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“Great Stay Negatively Impacted by Inappropriate Guest Behavior”

The hotel is a beautiful resort, with welcoming staff, comfortable, well maintained rooms, and an excellent set of amenities. We loved the views, the ambiance, and the variety of options for relaxation and dining. The evening we spent in the Oconee Cove Speakeasy was the most memorable of our stay… lisää

The hotel is a beautiful resort, with welcoming staff, comfortable, well maintained rooms, and an excellent set of amenities. We loved the views, the ambiance, and the variety of options for relaxation and dining. The evening we spent in the Oconee Cove Speakeasy was the most memorable of our stay. Overall, it’s expensive but worth it. Considering the family friendly ambiance of the resort, we were disappointed the last day of our stay when a group of extremely loud guests were in front of us at the lake including a loud male whose every other comment was F’n this and F’n that. This was well within earshot of a nearby group of children as well as the hotel’s lake attendants. We moved to the pool by Gaby’s to escape this. Unfortunately, the group soon moved there as well and joined an already loud set of other quests. As one member of our family noted, this was like sitting next to a loud frat party. I’m disappointed that the staff and management did not recognize this issue and address it. Thus the one star reduction in what otherwise was a five star experience.

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