Best Western Plus Rose City Conference Center Inn

“clean and friendly with unbeatable options for dining etc. nearby.”

This is a no frills but is clean and quiet and has everything you need. The staff is friendly and efficient. The location is excellent for travelers. What it lacks in charm it makes up for in convenience. There is everything you need within walking distance. I don't think I have ever stayed anywher… lisää

This is a no frills but is clean and quiet and has everything you need. The staff is friendly and efficient. The location is excellent for travelers. What it lacks in charm it makes up for in convenience. There is everything you need within walking distance. I don't think I have ever stayed anywhere that had so many options so nearby. There is a grocery store and a building supply and a gas/convenience store across the street and every dining option you can imagine.

vähemmän

“New and Improved??”

We've stayed here many times over the past few years. This visit was the first time staying on the fourth floor, which has been recently renovated. We stayed in room 426--very noisy as it is next to the ice machine. We were awakened numerous times our first night by weird bright light coming from… lisää

We've stayed here many times over the past few years. This visit was the first time staying on the fourth floor, which has been recently renovated. We stayed in room 426--very noisy as it is next to the ice machine. We were awakened numerous times our first night by weird bright light coming from under our bed. As a result, we were not rested Friday morning. We went to the front desk and asked for an explanation. Apparently, there is recessed lighting on both sides of the bed that was malfunctioning. We were told all the newly renovated rooms will have this, but that they were having issues with some of the sensors on these bed lights. Maintenance had to come up, physically move both of the beds and unplug the lights. (We were told that these lights are supposed to sense when your feet hit the floor to light your path in the room.) In addition, the new setup in the bathroom is not the best. The lighting is great. The sink looks like a giant blue salad bowl. However, there are NO hanging towel racks or toilet paper holders on the wall, just one short bar on the new 1/2 shower door. We had to lay our hand towels on the sink; toilet paper roll sits wherever you decide to put it. Not sure why towel racks/toilet paper holders are considered unnecessary. The blue salad bowl shaped sink was slow draining. It may need someone to unclog it. Also, the microwaves now have a lock on them, which has to be disabled with the unlock button. Perhaps this is ensure no one will take off with your food while you are cooking it? :) **For years, this location has had only 2 luggage carts for the entire property. Our first night arriving at 10pm, both were missing. I had to go from floor to floor, before finally locating one of them next to a room on the 2nd floor. (I suppose that these guests did not feel it necessary to take it back downstairs for other guests. Needless to say, I was not pleased.) **My suggestion would be to have 4 luggage carts for the 4 floors in this hotel.** Hopefully, some of the issues mentioned will be addressed soon. That said, the staff was helpful in addressing some of these issues, especially the bizarre bed lighting issue. As I mentioned earlier, we've stayed at this location multiple times the last few years. It's not a bad location or facility. The beds on the newly renovated floor were brand new, so that is a great improvement. Breakfast is typical fare: cereal, yogurt, oatmeal, eggs, meat, biscuits, muffins, coffee, etc. Housekeepers were courteous, friendly and helpful. We do plan to stay here again.

vähemmän

“No perks for loyalty!!”

I travel alot about 32 weeks a year. I find a place that is clean and safe and I usually come back every year when I'm in town. I understand when some request are made it is just not possible to fulfill due to whatever reason. Yet, when your a diamond plus member a few perks are expected. For exa… lisää

I travel alot about 32 weeks a year. I find a place that is clean and safe and I usually come back every year when I'm in town. I understand when some request are made it is just not possible to fulfill due to whatever reason. Yet, when your a diamond plus member a few perks are expected. For example a high floor near elevators room. Didn't happen not because they were sold out but because rooms weren't ready. So I ended up with a handicap room 🙃 ok at least I got in a room after a long flight at 3pm (check in time) and not about 1 1/2 hours later MAYBE!! If they could get a room ready. Then I had a late morning meeting on Thursday (check out day). I requested a late check out for about an hour. Desk person said sure that is $35... I said ok well then I will just stay in room till time to leave to go to airport so let's extend it till 2pm. They then informed me that it is $35 for just that hour if I wanted to stay that late I would be charged another night. So Another $150+ to stay 🤔 3 more hours. Bottom line no perks for loyalty no more stays for me.

vähemmän