Hilton Waikoloa Village

“Resort joka on menossa alamäkeen”

Olemme käyneet täällä viisi kertaa vuosien varrella. Viime kerrasta on parisen vuotta ja nyt tuntuu, että resortin taso on laskenut merkittävästi etenkin ruokatarjoilun suhteen. Itse söimme aamiaista buffet-aamispaikassa ja se oli ylihintaista, lämmin ruoka oli kylmää ja palvelu on huonoa. Yhtenä a… lisää

Olemme käyneet täällä viisi kertaa vuosien varrella. Viime kerrasta on parisen vuotta ja nyt tuntuu, että resortin taso on laskenut merkittävästi etenkin ruokatarjoilun suhteen. Itse söimme aamiaista buffet-aamispaikassa ja se oli ylihintaista, lämmin ruoka oli kylmää ja palvelu on huonoa. Yhtenä aamuna vasta kolmas kahvipannu oli lämmintä. Toisena vaimoni odotti teetä reilun vartin sen jälkeen kun saimme pöydän. Ocean Towers osa missä me asuimme ei vastaa viiden tähden resorttia. Enemmänkin 3-4 tähteä olisi osuvampi. Lisäksi meillä oli kaikenlaista pientä ongelmaa pitkin matkaa tällä käynnillä. Avaimet piti esimerkiksi tehdä kolmeen kertaan, siivoja oli jättänyt oven auki (onneksi tulimme juuri hänen hänen lähdön jälkeen huoneelle). Ennen tämä oli tosi hieno paikka, nyt suosittelen naapurin Hyatt:ia joka on kuulemma edelleen hieno paikka. Me mietimme sinne menoa seuraavalla kerralla.

vähemmän

“Great before 5 pm”

The location was great and there were lots of activities including the dolphins which was an amazing experience. The challenge of this resort is that we felt like we were living in a retirement home where everything closed at 5:00. We were there for two nights at the end of our trip and were looki… lisää

The location was great and there were lots of activities including the dolphins which was an amazing experience. The challenge of this resort is that we felt like we were living in a retirement home where everything closed at 5:00. We were there for two nights at the end of our trip and were looking for a chance to decompress. The restaurant we wanted to go to was closed Sunday and Monday which left an Italian restaurant as the only sit down restaurant. I didn't want to pay Hawaii prices for what I can get in Chicago. Unfortunately nothing else was open. I don't understand the logic behind it. Even the pool slide closed at 5:00 even though the pool was open until 10.

vähemmän

“D+ stay”

Let’s start with positives. This hotel has a great location and beautiful scenery with a huge pool and a nice slide for the kids. Our room was clean and looked like it was recently renovated. The negatives. You have to walk long distances from the ocean tower and the palace tower. I booked the ma… lisää

Let’s start with positives. This hotel has a great location and beautiful scenery with a huge pool and a nice slide for the kids. Our room was clean and looked like it was recently renovated. The negatives. You have to walk long distances from the ocean tower and the palace tower. I booked the makai experience but was moved to the palace tower because there was no pullout couch. I didn’t mind the move to the palace tower as it was recently renovated and it had the pullout couch. But, because of this the main pool was quite a distance away and the walk with 2 kids ages 9 and 6 was pretty exhausting. Next issue the towels. Someone said towels in this resort are like currency and boy were they not kidding. Every day it was literally a mission to look for and get towels. I don’t understand how a multi billion dollar company is so stingy with towels! On one day we had an early morning excursion that required us to take towels and we literally had to go buy towels because towels were not readily available. The last thing is the shade issue. I don’t know if this is a Hilton thing but there were no shade umbrellas in the pool area. The only shade available was under palm trees or the seats with shade available for purchase. Again I don’t understand how a multibillion dollar company has to buckle and dime you for shade! I came to this Hilton property with an open mind and try to enjoy it but it was just disappointing.

vähemmän