Residence Inn By Marriott Boise West

“THANK YOU, LEILA AND ALAN...!!!”

New management here but GM Alan has kept everything that was wonderful about this Marriott — and that’s undoubtedly why it was sold out our 2 days. People love it, we have year after year. The location is very peaceful and off the beaten path (there’s even an AAA next door if you need travel maps… lisää

New management here but GM Alan has kept everything that was wonderful about this Marriott — and that’s undoubtedly why it was sold out our 2 days. People love it, we have year after year. The location is very peaceful and off the beaten path (there’s even an AAA next door if you need travel maps), but within striking distance to all that you might need. The fitness room has machines, free weights and a scale. The indoor pool is adjacent, lots of towels. Breakfast included: scrambled eggs, sausage patties, biscuits/gravy, individual milk containers (fat-free and 2%), yogurts, breads/bagels and maybe best of all — complimentary coffee in the lobby at 4 a.m. Every staffer makes you feel right at home and we especially thank Leila on the front desk for helping get us into our room the minute we arrived. We had a 2-Bedroom (Queens)/2-Bath (both with tubs) Suite with double-paned windows to keep out the highway noise — but still able to open them a bit for a breeze if you so desire. Keep up the good work, GM Alan. And travelers? Don’t miss the late afternoon fresh-baked cookies at the desk.

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“Nice Hotel Many Amenities”

We just stayed one night. We had a two bedroom suite complete with full size fridge, stove, microwave and dishwasher. Each bedroom had its own bathroom and tv. There was also a tv in the living area. The hotel had a pool and outside firepit with gas grills. Our room faced the freeway and I did not … lisää

We just stayed one night. We had a two bedroom suite complete with full size fridge, stove, microwave and dishwasher. Each bedroom had its own bathroom and tv. There was also a tv in the living area. The hotel had a pool and outside firepit with gas grills. Our room faced the freeway and I did not hear it. It has a small market. Complimentary breakfast was typical. We had a comfortable stay.

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“Very large room”

We booked a large 2 bedroom suite. The beds were comfortable and we got a good night's sleep. Front desk was amazing, although I was surprised staff wasn't wearing any type of uniform attire.

“Nice hotel with some staff problems”

Night desk clerk stated - “She is not a representative of Marriott but just a clerk.” So not taking any responsibility to correcting an environment medical issue. The remainder of the staff took action and said they would investigate after I contacted corporate and registered a complaint. I h… lisää

Night desk clerk stated - “She is not a representative of Marriott but just a clerk.” So not taking any responsibility to correcting an environment medical issue. The remainder of the staff took action and said they would investigate after I contacted corporate and registered a complaint. I have stayed at this particular hotel several times with no issue. Around the property is some minor maintenance issues and a couple of possible electrocution risks, not unusual for a hotel this old. Would normally give them 4 out 5 stars but for this visit 2 of 5.

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