Hampton Inn & Suites Pocatello

“GREAT HOTEL!!!!”

Amazing staff, perfect location, nice view, easy parking, great breakfast, super clean and comfortable rooms. LOVE THE Hampton but this location staff was especially sooooo nice and kind and went out of their way to make our stay wonderful. Thank you.

“Very nice place to stay.”

We love staying at Hampton Inns. This one leaves nothing out. The whole place is scrupulously clean. We loved the walk in shower with thick glass sliding doors. The bathroom has a rolling door that moves silently and easily on it's track. Their complementary breakfast is high quality food and… lisää

We love staying at Hampton Inns. This one leaves nothing out. The whole place is scrupulously clean. We loved the walk in shower with thick glass sliding doors. The bathroom has a rolling door that moves silently and easily on it's track. Their complementary breakfast is high quality food and well prepared. They always have meat and eggs along with waffles, muffins, oatmeal, etc. My wife is super picky about coffee, and theirs was so good she went and complemented the hotel management for it's quality. She is also picky about other foods. She said the oatmeal is unusually good. Personally I liked the buttery cheese omelets. The staff if warm and friendly. Attention to detail is evident all over the hotel. Like many American hotels this one doesn't provide rooms with a urinal for men to pee, and doesn't provide a bidet for personal cleanliness. Other than that, it was all good.

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“Here is another “head scratcher” for me...”

Here is another “head scratcher” for me during check in. Mr. Tone is one of the most polite and professional desk clerks that we’ve encountered. Still, he asked that I swipe my card because he couldn’t find the AE card saved to my Hilton Honors account. The reason why this is so abrasive to me is b… lisää

Here is another “head scratcher” for me during check in. Mr. Tone is one of the most polite and professional desk clerks that we’ve encountered. Still, he asked that I swipe my card because he couldn’t find the AE card saved to my Hilton Honors account. The reason why this is so abrasive to me is because when a reservation is made it requires a credit card to confirm. “So I find it somewhat disingenuous that my Hilton Honors account could be so easily found but yet my card saved to the account is absent.” “Consistency and diligence among Hamptons should not be this difficult unless something else is occurring.” Moving on to rating the property, I found it near immaculate and very well manicured. Outside…the hotel sits high overlooking the nearby interstate highway where a lot of roadwork being done. The lobby matched the appealing aesthetics of the exterior. Worth noting is that we overheard someone complaining that other guest were parked in the area reserved for diamond members….because of limited parking overnight. The room number 421 was nice and comfortable…equipped with a mini refrigerator but strangely no microwave. There are a couple things in the room that may need to be address in the future. The siding bathroom door would not remain shut which is a privacy concern. Also, one of the beds made a metal drumming noise periodically. Still, all in all this is a good place to stay.

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“Decent stay”

Check in staff friendly. Recommended nearby restaurants (there are only 2 anyway). The one recommendation was good. Room on second floor was accessible from back parking..parallel parking. Room was clean and comfortable. We had a king room. Skimpy on towels….only 2 of each bath, hand or washclo… lisää

Check in staff friendly. Recommended nearby restaurants (there are only 2 anyway). The one recommendation was good. Room on second floor was accessible from back parking..parallel parking. Room was clean and comfortable. We had a king room. Skimpy on towels….only 2 of each bath, hand or washcloth….most give you more. There were a lot of problems with the room keys. We had to get them rekeyed numerous times. Wouldn’t work on any door. Breakfast was poor for this size of hotel. Limited offerings. No one to maintain items (desk staff was handling it). Tables dirty. Garbage overflowing. There are a lot of hotels at this exit. It many other services. 2 restaurants and 1 gas station.

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