Red Lion Templins Hotel On The River

“New Year's Eve 2025”

The hotel was clean, the lobby is lovely with all the upgrades and right near the River that feeds into Lake CDA. The coffee pot in the lobby was not refilled after it ran out and I don't believe it's not too much to ask for 24/7 coffee in the lobby. They don't have coffee pots in the hotel rooms, … lisää

The hotel was clean, the lobby is lovely with all the upgrades and right near the River that feeds into Lake CDA. The coffee pot in the lobby was not refilled after it ran out and I don't believe it's not too much to ask for 24/7 coffee in the lobby. They don't have coffee pots in the hotel rooms, what a bummer. Staff were friendly and helpful. The banquet room is long and narrow. A nice addition would be to add TV's in the middle section and back area with a camera on the stage, so that people sitting at the tables can see the band on a TV screen and feel more included.

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“Unpleasant and rude experience with hotel reception Miss B”

I had a most unpleasant experience with this hotel's receptionist Miss B. My son's phone was not working, and I had to call the hotel to get ahold of him. I asked to be transferred to him and gave the reception my son's room number and his name. Miss B refused to transfer me citing some sort of … lisää

I had a most unpleasant experience with this hotel's receptionist Miss B. My son's phone was not working, and I had to call the hotel to get ahold of him. I asked to be transferred to him and gave the reception my son's room number and his name. Miss B refused to transfer me citing some sort of domestic violence, in what I am assuming is her life (only reason I didn't include her name in this review). While I am truly sorry for whatever she has gone through, at the end of the day it is not my issue and makes no sense whatsoever for this particular circumstance. She told me to call my son's cell phone, which I had already explained did not work. Long story short, she refused to transfer me, she would not put me on hold and call up to my son's room to verify that she could transfer me (which I thought was a reasonable request). THEN proceeded to tell me she was "glad that she wasn't transferring me"! Who says that to someone??!! What if there was an emergency?! I asked her for her name, which she gave me. When I asked for the manager's name and number, she hung up on me!! My son did call me for a different reason shortly after.., and I asked if this Miss B. had relayed the message that I called (I was assuming that was why he was calling me).. and to my surprise he said she had not!!! I'm sorry, but she is an employee, and every experience is a marketing experience for the hotel. Who is this woman to decide that she isn't going to connect me to my child, who is only staying there while he is in training. Unbelievable! I did have my son get the name, number and email for the hotel management. I have already written to them about this unpleasant experience. I'm really just in awe that this Miss B not only rudely represented her place of employment, but didn't deliver the message that I even called!!! Needless to say, we will never utilize this hotel again!

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“Family water weekend”

It's been years since I stayed here. Many things have not changed! 7+ rooms with 20+ family members. Apparently new owners in the process of remodel. Rooms I saw were very well worn. Carpet, doors, walls etc. But clean. Trip hazards outside with sinking and lifting concrete. Common areas mor… lisää

It's been years since I stayed here. Many things have not changed! 7+ rooms with 20+ family members. Apparently new owners in the process of remodel. Rooms I saw were very well worn. Carpet, doors, walls etc. But clean. Trip hazards outside with sinking and lifting concrete. Common areas more updated. Restaurant closed for remodel. Food truck at marina was good but limited. Breakfast was a joke. 2 Keurig coffee makers for entire hotel. Staff was pleasant and accommodating. Not their fault! Work is ongoing. New HVAC units going on the roof Monday morning. It will be a while before completion. Hopefully they can get it back to Templin standards.

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