Best Western Oswego Hotel

“Family Friendly”

Great convenient. 15 minutes from Fox Valley indoor mall. 20 minutes from Premium Outlet (outdoor) mall. Nice restaurants, some within walking distance. Staff is friendly and they go above and beyond for guests. Hotel is clean throughout. Soft fluffy towels in the bathrooms and workout room.

“Great family friendly hotel”

Great hotel. Family friendly. Good rates. Nice location. Nice staff. Close to lots of restaurants. 20 minutes from Chicago Premium Outlet Mall.

“Older hotel Needs Room maintenance done.”

Ok, this is obviously an older property and they have done at least some cosmetic refurbishing. Like paint, carpet, wallpaper, etc. I will start off and say our room was clean and the bed pretty comfortable. When we arrived the woman at the front desk greeted us and told us Diamond members she had … lisää

Ok, this is obviously an older property and they have done at least some cosmetic refurbishing. Like paint, carpet, wallpaper, etc. I will start off and say our room was clean and the bed pretty comfortable. When we arrived the woman at the front desk greeted us and told us Diamond members she had already gone ahead and upgraded our room. We appreciate being recognized for our Diamond status, but when we got to our room the first thing we noticed was the closet door didn't open right. We'll obviously the bottom of it is not connect to the bracket. We also noticed right away that the bathroom door wouldn't open all the way as it drags.on the floor. Also there is a big crack across the back of the vanity top and the toilet bolts are loose so the toilet wobbles a little. There is no excuse for these maintenance issues. A room simply shouldn't be allowed to be given to guests until everything in it is in proper working order. We were only here for one night so we really only used the room for sleeping. Also, breakfast was not on par with other Best Western properties. The omlets were over cooked, they had sausage links but no bacon. It was minimal as complimentary breakfasts go. I really hate giving less than good reviews of hotels. But this is one time I simply have to.

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“Decent budget stay”

Nice clean budget hotel. The room was clean and they served a decent breakfast. The staff was nice and the hotel is near a strip mall which includes a grocery store so you can avoid ordering out all the time. The only complaints I had was the fire alarm went off at 4am once and the pool was a lit… lisää

Nice clean budget hotel. The room was clean and they served a decent breakfast. The staff was nice and the hotel is near a strip mall which includes a grocery store so you can avoid ordering out all the time. The only complaints I had was the fire alarm went off at 4am once and the pool was a little cold to be comfortable. Otherwise, a good budget stay.

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