Sable At Navy Pier Chicago, Curio Collection By Hilton

“Fun night by Lake Michigan”

Enjoyed the festival, casual atmosphere- and the proximity to downtown Chicago!

“The perfect get away”

This is the absolute perfect location. Waking up each morning and being able to stare at the lake was incredible.

“Some GREAT, some bad”

As everyone notes, the view was amazing, and the room had a window seat so we could watch boats, people, and birds. The room was very clean, but we had no glasses, no cups for the in-room coffee, and only one washcloth for a couple. Check-in at 4:00 on Sunday took 30 minutes standing in line. Once… lisää

As everyone notes, the view was amazing, and the room had a window seat so we could watch boats, people, and birds. The room was very clean, but we had no glasses, no cups for the in-room coffee, and only one washcloth for a couple. Check-in at 4:00 on Sunday took 30 minutes standing in line. Once we got to the front of the line, the agent was friendly. Check-out agent barely looked at us and took phone calls while dealing with us. The catch--as with many hotels now--is the "resort fee." On the plus side they provide you with a card explaining what you get for the fee. You get $10 off your bill at the restaurant, which we used. There was also a ticket to the ferris wheel, but which we didn't use. However, the "free premium internet," was misleading. "Free" internet was available, but "premium internet" was listed as a charge. I texted the help number which replied "internet is free." Not helpful and not the answer to my question. The list also included "two waters," but the waters in the room clearly had signs saying "$4.00 each" if you were not a Hilton Honors member. So, I had to stop at the desk to ask about that (they were free). But the most ridiculous was the "Free Starbucks takeaway coffee." You get ONE coffee per room, so you have to decide who gets the free coffee! However, the size of the coffee was large enough that we split it. Of course, we had to call housekeeping for cups.... If they offered two coffees of a smaller size, guests would be happier. I honestly do not understand why hotels are charging resort fees. If you want the money, raise the room rate. Instead, you are setting yourself up for bad reviews and disappointed guests.

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