The Lasalle Chicago, Autograph Collection By Marriott

“Superb!”

I don't do many 5-star reviews, but this is deserving. All the interactions with staff were wonderful -- they treat you right. The room was spacious and had all the amenities you need. Great bed, bath, wifi, etc. The location is great -- from O'Hare the Blue Line drops you off one block away. … lisää

I don't do many 5-star reviews, but this is deserving. All the interactions with staff were wonderful -- they treat you right. The room was spacious and had all the amenities you need. Great bed, bath, wifi, etc. The location is great -- from O'Hare the Blue Line drops you off one block away. And, walking to all the loop sites is easy. Every little thing is taken care of -- I just felt so pampered.

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“nice than most hotels”

I stayed at the LaSalle Chicago for four nights while working at the Willis Tower. The hotel was very clean, elegant, and quiet, with a spacious, well-appointed room. I particularly enjoyed the Lavazza espresso machine for in-room coffee, and the hotel was generous with the coffee pods. The dining … lisää

I stayed at the LaSalle Chicago for four nights while working at the Willis Tower. The hotel was very clean, elegant, and quiet, with a spacious, well-appointed room. I particularly enjoyed the Lavazza espresso machine for in-room coffee, and the hotel was generous with the coffee pods. The dining options were also quite good. Overall, I had a very nice experience and would definitely stay there again.

vähemmän

“The Personal Touch”

My recent stay at the hotel over the weekend was, overall, an excellent experience. While there was a small hiccup upon arrival—my room wasn’t ready when I checked in at 4:10 PM, despite the stated 3:00 PM check-in time—the situation was handled exceptionally well. Naome at reception truly made al… lisää

My recent stay at the hotel over the weekend was, overall, an excellent experience. While there was a small hiccup upon arrival—my room wasn’t ready when I checked in at 4:10 PM, despite the stated 3:00 PM check-in time—the situation was handled exceptionally well. Naome at reception truly made all the difference. She took immediate ownership of the issue, communicated clearly, and ensured everything was resolved smoothly and efficiently. In an era where the service industry can often feel increasingly impersonal, Naome stands out as a shining example of how hospitality should be done. Her professionalism and care turned what could have been a frustrating start into a positive experience. Once settled, the rest of my stay was seamless and thoroughly enjoyable. The accommodations, amenities, and overall atmosphere were top-notch. I would absolutely stay here again and highly recommend it to others—especially knowing that staff like Naome are there to make things right when it matters most.

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