Red Roof Inn & Suites Dekalb

“Red Roof Inn Dekalb IL Gold ⭐”

Very good customer service and a very clean room. No mildew smell. I had a ADA room and plenty of room for my wife and I. Very comfortable with walk-in shower and comfortable king size bed. Front desk ladies are terrific and understanding.

“staff”

Vicky and her staff are awesome. Vicky was able to upgrade us to a suite for our stay. The room was awesome. My son left a gold chain in the room when we left and Vicky called me immediately and mailed it to us. They are a great choice in Dekalb

“Excellent room in a budget motel”

This place is a bargain - for well under $100 (the price offered on the Red Roof Inn web site where I booked) I got a newly refurbished room that was clean (see exception below) and quiet. I had a standard room with 2 double beds. There was a clean fridge and microwave, cleverly concealed separatel… lisää

This place is a bargain - for well under $100 (the price offered on the Red Roof Inn web site where I booked) I got a newly refurbished room that was clean (see exception below) and quiet. I had a standard room with 2 double beds. There was a clean fridge and microwave, cleverly concealed separately in a dresser (took me a bit to find them). Bed could have been firmer, but all the furnishings looked new and were in excellent condition. Plenty of plugs, good work desk, wi-fi worked properly, nice TV, designer sink (but which would be too high for a child to reach, if that matters). I didn't try the shower, but it was clean. Although next to the railroad, the room was surprisingly quiet and I slept well (and I had a room close to the tracks, most rooms are away from/shielded from train noise, and trains do not blow their horns when passing through the town). One plus for me: the a/c has a fan-only setting and will cycle on and off, and is reasonably quiet; my pet peeve is that a lot of motels have a/c's that have to operate continuously or you get no air flow. This made sleeping better. No free breakfast for that bargain price, but there are plenty of restaurants within walking distance (one on each side of the motel). If COVID is a concern, note that all doors open directly to the outside in this property (they do have an indoor corridor west wing which is not currently in use, I was told they "use it for storage"). Checkin/checkout were both friendly, speedy and simple. The property was formerly a Best Western. Although the room was fully updated and spiffy, work needs to be done next on the exterior, which looks run down in places with some sketchy dark breezeways. But the 2-story building is obviously well built - a poured concrete floor (not wood) helped keep the room quiet. The only negative turned into a positive: although the room itself was really clean, housekeeping had obviously forgotten to clean the drawers, in which I found some trash from a previous occupant. I mentioned this in a constructive way to the front desk when checking out, and was surprised to receive a personal e-mail from the manager apologizing a day or so later. Good management. Overall, recommended.

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