Hampton Inn Decatur Mt. Zion

“Would definitely stay here again!”

I stayed at this hotel for two nights for a work event in Decatur. It was a very nice stay. The hotel is updated and clean. They had a good breakfast selection, including grab and go breakfasts. The gym was very nice. It had updated equipment and a good selection of dumbbells, resistance bands, an… lisää

I stayed at this hotel for two nights for a work event in Decatur. It was a very nice stay. The hotel is updated and clean. They had a good breakfast selection, including grab and go breakfasts. The gym was very nice. It had updated equipment and a good selection of dumbbells, resistance bands, and kettlebell weights. Also, everyone working there was friendly. My only suggestions for improvement are to add a couple firm pillows to the rooms and to fix the doors. The pillows were VERY soft and offered little support. The doors were a very tight fit (probably due to repainting and the high humidity). That made it hard to close them and it caused extra noise from the hallway when others were having to pull extra hard to close their doors. I would still stay there again and will recommend it to others.

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“Show Choir Competition trip.”

This hotel is being renovated and while my room was fine; others in my group complained at check out. Doors hung improperly and difficult to close; dead bolt not working, etc. In renovating they missed a few key elements. No hooks in the bathroom to hang towels or a robe. Coat/Towel hooks located … lisää

This hotel is being renovated and while my room was fine; others in my group complained at check out. Doors hung improperly and difficult to close; dead bolt not working, etc. In renovating they missed a few key elements. No hooks in the bathroom to hang towels or a robe. Coat/Towel hooks located in the hall across from the closet. My room had a sleeper sofa only. No chair/ottoman. The TV is situated to the side of the bed and not centered with the couch. Breakfast was standard for Hampton but waffle makers were out of order and no substitute was provided (pre-made pancakes).

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“The 5 points of a guest”

Reservations was excellent, hospitality was on point! Housekeeping did well! Onto my review, at checkout/breakfast _ The breakfast side needs to be managed better. At the beginning of a new day is the property's last chance to wow the guest. It gives the guest a reason to come back. From entering t… lisää

Reservations was excellent, hospitality was on point! Housekeeping did well! Onto my review, at checkout/breakfast _ The breakfast side needs to be managed better. At the beginning of a new day is the property's last chance to wow the guest. It gives the guest a reason to come back. From entering the parking lot to walking up to the building, must be on point. Needs to be perfect. At breakfast, should be no different. The front desk scored big time when they assisted in the care and delivery of flowers to a guest. There were over 20 people in this group at your property on this trip.

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