Hampton Inn Suites Chicago Libertyville

“Almost Perfect -- With One Major Issue”

Let me start by saying that even with our one major issue, we will gladly stay at this Hampton Inn again when we are in the area. The Great: A. Manager Sabrina could not have been nicer, or more helpful. Truly wonderful. B. The queen room she assigned to us was large, clean, and above expectation… lisää

Let me start by saying that even with our one major issue, we will gladly stay at this Hampton Inn again when we are in the area. The Great: A. Manager Sabrina could not have been nicer, or more helpful. Truly wonderful. B. The queen room she assigned to us was large, clean, and above expectations. C. Room was quiet. AC worked fine and the TV selection was also good. D. Friendly staff throughout the hotel. The Not-So-Good Not world-ending, but the breakfast was pretty horrible. Not the fault of the very nice lady servicing the breakfast area. She never quit working filling items the entire time we were in the breakfast area. But truly, this was probably the worst breakfast we've had at a Hilton property in many years. A. Scrambled eggs were cold. Not just warm. Cold. Nearly Inedible. B. The milk gravy for the sausage and biscuits was as runny as 2% milk. Like they left the flour out of the mix. Inedible. I've never seen gravy that thin anywhere. Ever. C. While the waffle machine was dangerously hot, for some reason the waffles (large or small ones) were cold when you pulled them out. Not 5 minutes later. 30 seconds later. It's like they defied the laws of temperature science. Definitely not edible. D. The sausage was fairly warm, but it had the texture of shoe leather. Not good. To be fair, there was plenty of juice, toast, and good bagels. But if you were looking for a hot breakfast to get you started, this was not it. Now, I'll be the first to acknowledge that sometimes things happen. And today may have been an anomaly. I do hope it was because our breakfast was the only thing that kept this from being a perfect stay. Again, all the good things far outweighed the breakfast, but I do hope the hotel will work to fix the (easily?) fixable things in the breakfast area. Either way, we will stay at this Hampton Inn in the future due to all the other good things.

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“GREAT HOTEL EXPERIENCE”

Our 3 nights were perfect! The hotel is extremely clean, linens in good condition and staff went out of their way to be helpful. The beds were very comfortable, and we're fussy about beds. The breakfast buffet was very good, nice variety and they had abundant coffee available in the lobby area a… lisää

Our 3 nights were perfect! The hotel is extremely clean, linens in good condition and staff went out of their way to be helpful. The beds were very comfortable, and we're fussy about beds. The breakfast buffet was very good, nice variety and they had abundant coffee available in the lobby area all day and night. We saw remains of freshly baked cookies but were never there at the right time to enjoy any, but they certainly did smell good. The hotel was filled with soccer teams from adjoining states. We saw these well-behaved young people and never heard them while in our room. The hotel was extremely quiet.

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“Nice hotel, but..”

Hotel itself was nice and clean; staff friendly. Breakfast was OK. Main issue, and not the fault of the hotel was that the location was right off a very busy road. Road noise was very bad. If you are a light sleeper, you might get some relief by earplugs or choosing a low number room on the odd sid… lisää

Hotel itself was nice and clean; staff friendly. Breakfast was OK. Main issue, and not the fault of the hotel was that the location was right off a very busy road. Road noise was very bad. If you are a light sleeper, you might get some relief by earplugs or choosing a low number room on the odd side.

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