Hilton Garden Inn St. Charles

“A Pleasure to visit, EXCELLENT!!”

My grown daughter, I, and our two cats, traveled to Florida from Minnesota. We chose this hotel because we had had used it in the past. We stayed 8 nights on our trip in various hotels. This was the only hotel that provided us with adjoining connecting rooms, a great convenience for us. The ho… lisää

My grown daughter, I, and our two cats, traveled to Florida from Minnesota. We chose this hotel because we had had used it in the past. We stayed 8 nights on our trip in various hotels. This was the only hotel that provided us with adjoining connecting rooms, a great convenience for us. The hotel has everything and is a pleasure to visit. We enjoyed dinner and breakfast at the in-house Bistro. The service is very good. The rooms are spacious and the bathrooms showers very good. d. We slept well/ We will always stay here when our trip plans permit.

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“Standard HGI as expected”

Typical HGI all the basics. In a quiet location, about 3/4 mile down from all the restaurants and activity. Not really walkable. Fitness center is standard, rooms are standard, and in and out no issue. The restaurant is the standard HGI restaurant with the regular menu. Exactly as expected and… lisää

Typical HGI all the basics. In a quiet location, about 3/4 mile down from all the restaurants and activity. Not really walkable. Fitness center is standard, rooms are standard, and in and out no issue. The restaurant is the standard HGI restaurant with the regular menu. Exactly as expected and wanted - check in, work out, eat, sleep, check out.

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“Prices up; competence down: that's Hilton”

In our digital age, we are offered many "time-saving" (usually time saved for employees) options. Hilton offers "digital keys." You can "check-in" on line and ostensibly receive a "key," so you can bypass the check-in desk. Great. I have now tried this three times in three locations and it ha… lisää

In our digital age, we are offered many "time-saving" (usually time saved for employees) options. Hilton offers "digital keys." You can "check-in" on line and ostensibly receive a "key," so you can bypass the check-in desk. Great. I have now tried this three times in three locations and it has never worked. At St. Charles, the online check in worked, but no digital key ever arrived. So, of course, I had to go to the desk for actual keys. In addition, the room they automatically provided was not the "accessible" room I reserved, so back to the desk. Note to Hilton: why are the accessible rooms as far from the entrance as possible? My guess is that in case of fire, they want them right next to one of the exits, but contemplate someone on a walker or cane or wheelchair having to roam the halls. One can, of course, drive to that distant entrance (and I did), but then you have to drive back to do luggage (the outer doors are problematic for luggage carts and the rear and side parking usually don't have much in the way of curb-less access). Unlike virtually every other motel these days, the breakfast at the Garden Inn was not free: $13.50. It was slightly better than say a Hilton Home2Suites breakfast, but $26's worth?

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