Embassy Suites by Hilton Indianapolis North

“AWESOME”

Awesome place to stay, really good service and nice place to bring family and also for business. the complimentarry is nice and it has good breakfast perfect indoor swimingpool and gym place. love this !!!

“Thanksgiving weekend ”

PROPS TO Rachel the manager and Robyn at the bar and the Breakfast crew were all awsome made us feel like family,only one little problem need to really scrub the corners of the shower but the room was clean all the amenities were good the food is good at the bar worth the trip

“Rachel and Meredith went over and beyond!!!”

The hotel was unexpectedly packed due to multiple events during our stay i had no clue were going on. For my son this was difficult and created hurdles due to his needs. He was extremely overwhelmed and struggled at moments emotionally. I want to thank Rachel and Meredith both for going o... lisää

The hotel was unexpectedly packed due to multiple events during our stay i had no clue were going on. For my son this was difficult and created hurdles due to his needs. He was extremely overwhelmed and struggled at moments emotionally. I want to thank Rachel and Meredith both for going over and beyond in multiple areas/situations to ensure we had a wonderful stay and for making sure my son had a great experience and a wonderful birthday with his cousins. They made accommodations so my son was able to have the experiences he had hoped for when asking for a hotel birthday party. They willingly without me even asking made sure he didn't feel left out or singled out because of situations and special needs beyond his control. Both of these ladies truly cared when you seen my kiddo was struggling. As a mom I couldn't make the accommodations he needed but Rachel and Meredith jumped in and made it a birthday he will always remember with positive memories that outshined his rough moments. They made my son feel equal and important. For me they took so much worry off of my momma shoulders whe i was feeling i was letting him down amd couldnt find a way to help him. Thank you Rachel and Meredith for being so kind and understanding. Thank you for accommodating and adapting to my son when he wasn't able adapt to his surroundings. Thank you both so much! You truly don't know how special you made his birthday and how much it means to me as his Momma. Thank you for showing him he matters!!! Thank you Rachel for giving us a quiet and safe space to enjoy pizza and muffins we ordered with family and friends that stopped in to celebrate with my kiddo. Gold stars 🌟 and the ❤️ for both of them.

vähemmän

“Not a Bad Stay, but Disappointing for an Embassy”

It is crazy that there is a note in the suite indicating that guests shouldnt mess with the temperature in the suite. 66 degrees is chilly to some people. If you dont want guests to mess with the temperature of the suite then put the control under lock and key. I have never seen a sign like this ... lisää

It is crazy that there is a note in the suite indicating that guests shouldnt mess with the temperature in the suite. 66 degrees is chilly to some people. If you dont want guests to mess with the temperature of the suite then put the control under lock and key. I have never seen a sign like this in any hotel I have stayed in. As hard as the bartender was trying, there were still parents that were allowing their kids to be in the bar area past the stanchions, especially our 2nd night. There needs to be more monitoring for this. Granted, it was New Years weekend, and a lot of families were staying at the property, but that is still no excuse. There were also a lot of kids running around the property without a parent and didnt seem to care. Our first night, there appeared to be extra security, but there did not appear to be any type of security our second night. The same bartender was working both nights we were staying and did a great job keeping up with the crowds despite her being the only one working during the managers reception. There was also safety concerns with a lot of excess water on the floors in the public areas due to kids running around without shoes. There were caution signs put in place, but still. It would be nice if there were clocks in the suites instead of guests having to depend on cell phones to see the time. It would also be nice if there were recycle bins or cans around for those of us who recycle. Breakfast our first morning was good, however, the potatoes and the pancakes appeared to be underdone and all buffet style hot food appeared that it had been sitting there a long time, despite only being open a short time. Second morning at breakfast, it was pretty much the same. Food lookeda like it had been sitting there for days. There were also kids who did not have shoes on in the breakfast area and nothing was said. Overall not a bad experience, just some observations that were made.

vähemmän