The Alexander, A Dolce By Wyndham

“Siisti kohtuuhintainen hotelli”

Indianapolisin keskustan tuntumassa siisti, kohtuuhintainen, pari vuotta vanha hotelli. Hyvä ja runsas aamiainen ( ei välttämättä kuulu huoneen hintaan). Ei-kadunpuoleiset huoneet hiljaisempia. Ilmastointi voi olla äänekäs.

“Nice hotel but not a stellar experience”

The location and art on the property were great. Most of the staff were very knowledgeable and helpful but some were not, mostly the night desk and the lobby restaurant/bar Plat 99. We opted for breakfast at Plat 99 and it was terrible. We sat and waited about 20 minutes before anyone came to t... lisää

The location and art on the property were great. Most of the staff were very knowledgeable and helpful but some were not, mostly the night desk and the lobby restaurant/bar Plat 99. We opted for breakfast at Plat 99 and it was terrible. We sat and waited about 20 minutes before anyone came to take our order (they were not busy), where we both ordered the quiche. My slice was tiny and my partners was huge, both pieces were very salty and I found it inedible. I sent mine back but by the time it had come out the waitress said breakfast was now over and I could not order from that menu. So I just had a glass of orange juice (which was comped) and went across the street to eat somewhere else. The waitress must have been new and did not really understand what we were asking for when communicating anything. I'd also tried to order a specialty coffee which she said she would see if they could make, even though it was on their menu, and it just never came. The room was nice but as others have mentioned the temperature control was off. Some of the furniture was showing a lot of wear and tear, which was odd for such a high priced hotel. We'd also called to notify the front desk our mini fridge was leaking water and the bathrooms toilet paper holder was broken but no one ever came to fix it. We were only there for a day and we did express it wasn't necessary for someone to come fix it before we left, but the man at the front desk insisted they would send someone. I am also a rewards member for Wyndham and it was not acknowledged at all, even just a thank you for being one would have been nice at check in. I have stayed at more standard Wyndham hotels and they always acknowledge my investment in the rewards program.

vähemmän