The Highlander Hotel, An Ascend Collection Hotel

“Fun stay but loose ends need tightened up”

We enjoyed our stay, but there are areas that could be tightened up to make this a 4 or 5 star review. 1. No coffee or tea in the rooms. 2. Breakfast: ran out of coffee and fruit. Having gluten/dairy allergies, we were only left with juice for breakfast since the rest was waffles and breakfast pi… lisää

We enjoyed our stay, but there are areas that could be tightened up to make this a 4 or 5 star review. 1. No coffee or tea in the rooms. 2. Breakfast: ran out of coffee and fruit. Having gluten/dairy allergies, we were only left with juice for breakfast since the rest was waffles and breakfast pizza. 3. Water on the pool floor is VERY dangerous. The puddled along the couches: we saw 3 children (walking) and 1 adult slip and fall. 4. Safety- the pool locks were broken, so they left the pool doors open to anyone to enter. 5. Fitness room: no TV, no sanitizing wipes, no water, and both rowing machines broken (didn't try the bikes) 6. The bar/restaurant is attached to the arcade room. As parents, this helped us keep an eye on our children while watching the game. The bartender was very friendly and attentive to our food, drinks, and refills. Many mocktail options on the menu. This family-friendly hotel has a lot of potential. I hope they can tighten up these loose ends and work their way out of Chapter 11. Also, by updating to a brighter, more visible sign to the highway, they could attract more advertising.

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