Bakersfield Marriott At The Convention Center

“Outstanding Customer Care”

I have never met a more caring hotel staff at any hotel I’ve ever stayed. My wallet fell out of my back pocket and I didn’t discover it until after I had gotten to my room. I called the front desk and she advised that it had not been turned in but let me know that she would check the area and call … lisää

I have never met a more caring hotel staff at any hotel I’ve ever stayed. My wallet fell out of my back pocket and I didn’t discover it until after I had gotten to my room. I called the front desk and she advised that it had not been turned in but let me know that she would check the area and call me back. She promptly called me back but wasn’t able to locate it. Most of the time these situations end right there but not with her. She checked video and with the housekeeping staff to see if she could help me figure this out (something that is clearly my fault). She even offered to check the hallway of the floor I was on to see if she could find it. With all the investigative work she did, I was able to retrace my steps and realize my backpack was the culprit and I located my wallet. It was definitely a stressful situation but it was so nice to find that there are still people around who treated my problem as their own, who really care, and go out of their way to help. Well done Marriott Bakersfield! As far as the hotel, great location, great staff, both lobby and room was modern and super clean. This stay made me a Marriott customer for life and this is the only place I’ll stay when back in Bakersfield!

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“Very Nice Marriott”

We had a very nice stay at the Marriott during a stop-over in Bakersfield. The room was spacious and very clean, but it lacked a hotel safe. The Executive Lounge on the 9th floor has a great breakfast. I was worried about the parking lot (since I saw a couple of dodgy characters roaming around),… lisää

We had a very nice stay at the Marriott during a stop-over in Bakersfield. The room was spacious and very clean, but it lacked a hotel safe. The Executive Lounge on the 9th floor has a great breakfast. I was worried about the parking lot (since I saw a couple of dodgy characters roaming around), but they have security that patrols the property during the day and nights.

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“Journey”

The hotel is conveniently located next to the Dignity Health Center, just a quick three minute walk away, which made it an excellent choice for attending events. The nine story property has an old-school lounge that offers full dinner and breakfast options, an honor bar, cold drinks, and even a com… lisää

The hotel is conveniently located next to the Dignity Health Center, just a quick three minute walk away, which made it an excellent choice for attending events. The nine story property has an old-school lounge that offers full dinner and breakfast options, an honor bar, cold drinks, and even a computer for guest use. Check-in was fast and efficient, although the front desk experience was slightly mixed with the young female member came across as a bit curt. The rooms were adequate for a short stay, though the furniture felt dated and could use an upgrade. Parking is available for $10, with a small lot in front and a much larger lot in the back that easily accommodated the 8 Jouney tour buses. After the concert, I appreciated that hotel staff checked room keys at the entrance, which helped maintain security and keep non-guests out. One unexpected highlight was briefly seeing Arnel Pineda outside the back of the hotel with his family. He initially seemed a bit reserved but was polite, calm, and very attentive.

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