Best Western Plus Media Center Inn & Suites

“Great hotel for multiple people.”

Best Western Plus Media Center Inn & Suites was a good place to stay if going to Burbank Studios. The two bedroom suite is very spacious, however, the hot water from the bathroom faucet was hard to get hot and stay hot! The distance seems like you can walk to Burbank Studios is true if you are g… lisää

Best Western Plus Media Center Inn & Suites was a good place to stay if going to Burbank Studios. The two bedroom suite is very spacious, however, the hot water from the bathroom faucet was hard to get hot and stay hot! The distance seems like you can walk to Burbank Studios is true if you are going to gate 2 but not gate 3 and 4. This hotel isn't too far from the Burbank airport, however, Uber isn't a cheap fare!

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“I'd give it another try”

This is Soley based on my experience. We recently stayed at this property and had an overall decent experience, but there are some things worth noting. I wasn't informed whether breakfast was offered, so I can’t comment on that. I don't know if they have a swimming pool, or gym because I was not ma… lisää

This is Soley based on my experience. We recently stayed at this property and had an overall decent experience, but there are some things worth noting. I wasn't informed whether breakfast was offered, so I can’t comment on that. I don't know if they have a swimming pool, or gym because I was not made aware of that as well so can't comment. The service was quite basic. As a Platinum member with Best Western, I was disappointed by the lack of recognition or benefits. No room upgrade, no complimentary water, and no meaningful perks. In fact, I’ve seen better treatment with Gold status at other hotel chains, including more flexible late check-out options. I requested a late check-out and was only given an extra hour, but front desk was already calling my phone by 11:55 a.m. as I was walking out the door. The room itself was a good size and came with a couch, desk, microwave, mini fridge, and coffee maker. The fridge was a little worn, but functional. TV channels worked on some channels, basic cable every other channel had volume some didn't. no app connections, place could use new pillow as the pillows were not at all comfortable, AC worked great, price was not too bad, especially being a holiday weekend. The location is very convenient, close to fast food and restaurants, coffee shops, a gas station, and just down the road from Warner Brothers and Universal Studios. We would consider staying here again for the location, I do feel Best Western needs to re-evaluate how it treats its elite members. If there’s no noticeable benefit to having Platinum status, the status labels feel meaningless. not with just this hotel, with others as well.

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“Meh”

The gentleman at the front desk was very nice during check-in and the room had a fridge, microwave and hair dryer. They offer free underground parking which was very nice and it's walking distance to several restaurants. Unfortunately that's where the good points end. Upon entering the room the A/C… lisää

The gentleman at the front desk was very nice during check-in and the room had a fridge, microwave and hair dryer. They offer free underground parking which was very nice and it's walking distance to several restaurants. Unfortunately that's where the good points end. Upon entering the room the A/C was off and it was 86°F. The desktop and one of the nightstands were dirty and the toilet paper holder was falling off the wall. The sink didn't properly drain and the toilet wouldn't flush properly.

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“Very disappointed.”

VERY disappointed with the service (or lack there of). Very overpriced. No late check out (i even asked if I could pay for a half or even a 3/4 a day) but they said no, so I had to book a FULL extra day even though we didn't sleep there another night. Lobby Clerk that sat at front desk never gre… lisää

VERY disappointed with the service (or lack there of). Very overpriced. No late check out (i even asked if I could pay for a half or even a 3/4 a day) but they said no, so I had to book a FULL extra day even though we didn't sleep there another night. Lobby Clerk that sat at front desk never greeted us, never looked up from phone or computer to say good morning or good afternoon. My mother is elderly and we asked for an extra pillow - we were told "NO, we don't have any extra pillows". What hotel doesn't have a single extra pillow. I am guessing this is new ownership - stayed here before years ago and used to put my parents up 2007 - 2014 when they visited and it was SO much better. Very disappointed

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