Glen Capri Inn & Suites - Burbank Universal

“An enjoyable stay”

I stayed here for two nights on a trip to LA and enjoyed my time here. Check-in was flawless and the staff were very polite. The property and surrounding areas felt secure, even at night. My room was clean, renovated, spacious and very reasonably priced ($90/night). The property is being renovated … lisää

I stayed here for two nights on a trip to LA and enjoyed my time here. Check-in was flawless and the staff were very polite. The property and surrounding areas felt secure, even at night. My room was clean, renovated, spacious and very reasonably priced ($90/night). The property is being renovated but I was never bothered by construction noise. It's in a great location and close to major attractions in LA. My only complaints are the beds and pillows are a bit firm and the water pressure for the shower is a bit weak. They also have free breakfast but I didn't take advantage of it. Parking, however, is not free ($7) so be aware of that. I would stay here again if in the area!

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“Unsettling stay despite good location”

I stayed here for two nights with a friend while we went to Halloween Horror Nights at Universal Studios. The location itself is convenient, and there’s a nice restaurant across the street called The Corner. Unfortunately, our experience at the hotel was very unsettling. One of the valet attendant… lisää

I stayed here for two nights with a friend while we went to Halloween Horror Nights at Universal Studios. The location itself is convenient, and there’s a nice restaurant across the street called The Corner. Unfortunately, our experience at the hotel was very unsettling. One of the valet attendants repeatedly harassed us during our stay. At one point, they even knocked on our door at midnight, which left us feeling unsafe. We immediately called the hotel staff to report it, and while they reassured us, the situation only got stranger. The following day, valets from The Corner restaurant sent lunch and a bottle of Tito’s vodka to our room, even though we had never spoken to them or asked for anything. This made us feel even more uncomfortable, as it felt like an invasion of our privacy. While the room itself was fine, the safety concerns outweighed anything positive. A hotel should provide a secure and respectful environment for its guests, and unfortunately, this experience was scary and unacceptable. I would not recommend staying here until management addresses these serious issues.

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