Cape Rey Carlsbad, A Hilton Resort

“Great staff!”

We stayed a few nights at Cape Rey and loved it! The staff was friendly and very accommodating especially the evening receptionist. It was awesome to be a short walk to the beach and within driving distance of so many restaurants and activities! The hot tub was full each time we tried to use it so … lisää

We stayed a few nights at Cape Rey and loved it! The staff was friendly and very accommodating especially the evening receptionist. It was awesome to be a short walk to the beach and within driving distance of so many restaurants and activities! The hot tub was full each time we tried to use it so an adult only or adult specific time for the hot tub would be nice! We ate at the restaurant and the food was great!

vähemmän

“Could have been better!”

Beautiful property and great amenities but we did experience several problems that should be made known. 1. The A/C in our room did not work at all. There was confusion on this as maintenance told us they had rigged it to work but front desk told us it did not work. Point being the first night was… lisää

Beautiful property and great amenities but we did experience several problems that should be made known. 1. The A/C in our room did not work at all. There was confusion on this as maintenance told us they had rigged it to work but front desk told us it did not work. Point being the first night was very uncomfortable as room was extremely hot. Not very nice. 2. Saturday morning we went to have breakfast at Chandlers around 10am. The hostess was a little disagreeable when we asked if we could sit at a nicer table. I also noticed the look she gave another couple at the hostess stand. Maybe she was having a bad day but no reason for an attitude. 3. It took an hour for us to get waited on at breakfast and when my coffee finally arrived it was barely warm. 4. Spa should have a male attendant so female does not need to constantly enter the men's locker room. This happened twice while I was there. For the prices charged I was expecting something better. I understand not everything always goes perfectly smooth but these are matters management should be aware of so they can be remedied. I love Hilton properties which is why this situation surprised me.

vähemmän

“April Family getaway at cape Rey - Carlsbad”

The staff were welcoming. Lobby warm and inviting. The pool area was well maintained. Location to the beach was convenient - beach was rocky and sandy. Rooms were aged and in need of updating. Thus, the lower score. Gym had variety of workout options. Restaurant had good food but was really slow. … lisää

The staff were welcoming. Lobby warm and inviting. The pool area was well maintained. Location to the beach was convenient - beach was rocky and sandy. Rooms were aged and in need of updating. Thus, the lower score. Gym had variety of workout options. Restaurant had good food but was really slow. Met our needs. Did not exceed them.

vähemmän