Hampton Inn & Suites El Cajon San Diego

“Good stay in San Diego area”

Visiting the zoo with other family and this place had our room ready early. Beds were comfortable plenty of room. Breakfast got the job done for the grandkids. Parking is little tight but it worked.

“Great accommodation. Everyone is very professional and at the same time approachable, friendly and Sebastian is funny”

Hampton inn El Cajon. The location is great, the hotel is fairly new. The general manager is the best. Sebastian is very accommodating and very funny. Anah and Laura are calm made you feel comfortable. Great experience. Will definitely choose this hotel any time. Thank you very much guys.

“mostly great”

There are lots of commendable things about this hotel. We had a king suite which was spacious. The bathroom vanity was large with two drawers that worked great for storage. Lots of surfaces to put things; lots of places to charge our tech. A comfortable bed. The room was very clean. Breakfast had s… lisää

There are lots of commendable things about this hotel. We had a king suite which was spacious. The bathroom vanity was large with two drawers that worked great for storage. Lots of surfaces to put things; lots of places to charge our tech. A comfortable bed. The room was very clean. Breakfast had several hot and cold options and there was someone constantly wiping up after messy guests and restocking food. There is a hot water/coffee station in the lobby which we took advantage of often. Slight negatives of note... while the location was convenient, as other reviewers mentioned, the front parking lot gets busy with the line for in-and-out burgers. Also, there is clearly an issue with unhoused persons - the hotel has warnings on every external door not to let anyone in, the front doors are locked overnight, and we saw more than one unhoused person when we walked each morning along Fletcher. Also, while our room was very clean, there was nothing posted or mentioned about a housekeeping schedule so we did have to ask once during our 4-night stay so that we could get our trash emptied and fresh towels. None of these were significant or would keep us from staying again and recommending this hotel to others.

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“Pros and Cons”

Pros (*****) Heidi is a STAR. I'm very impressed by her. She listens to my requests, she's informative, and kind. An all around sweet lady. She deserves to move up in your organization. Cons (*) The hotel's internet has been down the majority of our stay. And we're staying at least another few we… lisää

Pros (*****) Heidi is a STAR. I'm very impressed by her. She listens to my requests, she's informative, and kind. An all around sweet lady. She deserves to move up in your organization. Cons (*) The hotel's internet has been down the majority of our stay. And we're staying at least another few weeks. It's obviously not Heidi's fault. Please have it fixed permanently. After two days of it being down I was told by another front desk employee that your tech support is, "working on it." I pointed out that your customers work from your hotel chain. I have in the past. I recommend firing your internet provider and tech support.

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