Doubletree By Hilton Hotel Fresno Convention Center

“Great hotel, unfortunately terrible location”

I was torn about what star rating to give this place so I decided to review it without the location in mind. Despite the location, which I will address at the end of my review, this is a nice hotel. When you walk into the lobby is updated. There’s a beautiful waterfall and nice modern bar. The fro… lisää

I was torn about what star rating to give this place so I decided to review it without the location in mind. Despite the location, which I will address at the end of my review, this is a nice hotel. When you walk into the lobby is updated. There’s a beautiful waterfall and nice modern bar. The front desk staff is extremely friendly and very kind. Parking is free and immediately outside the front door of the hotel making it very convenient and easy to bring in your bags. The only rooms that were left available was a Murphy bed type room. I thought it was going to be small but was surprised it was actually a decent size compared to what I expected. There are two sinks so one person is able to shower while the other person gets ready outside of the bathroom. This is always a nice touch. However, I just woke up and my back is screaming. Because it is a Murphy bed. It is a very thin mattress and it felt like I slept on my old boyfriend’s futon from college. I am in my 40s but this morning I feel like I am 72. When I woke up this morning at 5:30 and went to the gym there was already one gentleman in there running. I’m not sure how he was doing it because it was 81° on the thermostat. The temperature is not convenient for anything other than hot yoga. (Gym is very small, but the equipment was new and clean.) again, because of the location, I was not comfortable going outside, so I ended up making a track of all of the eighth floors and got a good 3 miles in by simply walking around every floor of the hotel several times. (It was actually quite pleasant as they are open hallways that opened down to the waterfall below.) The pool and the spa area are surprisingly very nice for a Doubletree. It is partly covered and was extremely clean. I did not have time to use it, but would not hesitate. Very nice. It would be perfect for families with young children looking to have a reprieve from a drive. Here is the not so great part. We are traveling with our daughter to drop her off at UC Davis and thought this would be a good place to stop for the night. We have a trailer attached to a very nice vehicle. When we exited the highway, we drove around for a bit to see if we could find a place to dine. This is not a nice area. Nothing felt safe enough to park a vehicle with a trailer attached to it. When we finally arrived to the hotel, I commented that I did not feel safe leaving it in the parking lot. My fears were quickly dissolved when I saw a security patrol pull up and do a lap. Fine. And, security was on top of it. All night the parking lot was lit up brightly. The security patrol car was in the corner with their orange lights on as a deterrent. And, when I walked up to my car at 5:30 this morning to retrieve something, he did pull out of his parking spot and drive by to check me out. Kudos to them for their security! Mobile check-in was so convenient. I just retrieved our key on my phone and never had to stop by the front desk. However, when I went to the front desk to ask about the best restaurant to walk (because we have a trailer) I was told this is not the type of place that you want to walk around at night. He suggested we Uber to the northside which is about a 20 minute Uber. Fortunately, this area was much nicer. Many many many chain restaurants, and a very large mall with tons of options. Had I known that, we would have stayed in that area and not here. So, overall, it is a very nice hotel and wonderfully managed Definitely the nicest in downtown Fresno. But, I would not stay again due to the location.

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“Mediocre”

I have not stayed in a DoubleTree in years. But I had good experience with them many years ago for business travel. We were on a long road trip and this was in the right location for a one night stop. Positives - the room was nice and clean with a comfortable bed. Negatives: 1. Even though the… lisää

I have not stayed in a DoubleTree in years. But I had good experience with them many years ago for business travel. We were on a long road trip and this was in the right location for a one night stop. Positives - the room was nice and clean with a comfortable bed. Negatives: 1. Even though the room was clean, the bathroom sink was clogged. We reported it, but we were tired so we refused repair service. But really, they must have known since the stopper was stuck closed, and when I forced it out there was a long, gross, black, slimy hairball hanging from it - the source of the clog. 2. The parking lot was a madhouse. People competing for the few available spaces. No valets to assist. Security walking around in the parking lot which provides a mixed impression - they care about security but why is it needed? 3. We’ve never been to Fresno and the little we saw of the city (around the hotel) seemed sketchy, which explains the parking lot security. 4. Poor service at the bar. Very mediocre food. 5. The open atrium architecture is a standard feature of DoubleTrees but wow - the hard surfaces turned that atrium into a very loud echo chamber. Luckily, our room had a separate bedroom, so we had an extra door to close, which was effective at blocking the noise. No reason to stay here unless it is in the right location for where you are going.

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