Hilton Garden Inn LAX Los Angeles Airport

“Okay but needs some help”

Hilton brand hotels are my choice places to stay. This Hilton Garden Inn located close to LAX is clean and convenient. The desk staff for the most part was friendly. There was a slight issue where one desk person seemed put-off and short with answering a question. She may have been having a bad… lisää

Hilton brand hotels are my choice places to stay. This Hilton Garden Inn located close to LAX is clean and convenient. The desk staff for the most part was friendly. There was a slight issue where one desk person seemed put-off and short with answering a question. She may have been having a bad day. We had registered on line for a room on the 2nd floor. When we arrived a little early the room wasn’t ready so we accepted a room on the 10th floor. The room was typical layout. It was clean and well appointed. There is no safe in the room and no security boxes at check-in. The AC worked well. The only problem with the room was actually the water. Pressure was low and it took a while for hot water. I guess being on the 10th floor this was the reason. You’d think they would compensate somehow for that. Leaving the hot water run for 5-7 minutes it finally got hot. I did not mention this to the staff. One day 2the TV was off the air. When I enquired about this they said it would be out until maintenance could fix it. It never got back on the air before we left the next day. The restaurant on premises is good, though limited,and hotel prices. The waitress,Gaby, was pleasant and friendly even as she was the only waitstaff and very busy. Beware they do not accept cash. As a place to stay for a transit stay it was a good.

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“Pleasant & Okay for price”

Stayed for one night, checked in late as we were flying in for Coachella weekend 1. The parking was difficult in a pickup it’s super low down and narrow. But it did fit. However, it’s $50 for parking so you can get in and out. I believe it shouldn’t be so expensive. Check-in staff were okay, but… lisää

Stayed for one night, checked in late as we were flying in for Coachella weekend 1. The parking was difficult in a pickup it’s super low down and narrow. But it did fit. However, it’s $50 for parking so you can get in and out. I believe it shouldn’t be so expensive. Check-in staff were okay, but not the best of attitudes. The women who works security of the building was lovely, she helped us park up! Expect to leave a deposit of $100. Which was fine as they clarified we needed to pay this when we made our booking. The hotel feels a little creepy. Never been to LA before so unsure of the area. But the elevator was pretty sketchy. Additionally, somethings just felt a little outdated like the carpets of the hallways. The room was pleasant, I don’t think you can ask for much more for the price and what you pay for. Bed were quite small for 2 people to share. The aircon is SO loud. But everything else was clean and pleasant. I would return again as it was super easy from LAX after flying and renting a car. There’s a petrol station right beside it and also a McDonald’s and Subway and Starbucks a 2 min walk away!

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“Poor airport shuttle service”

Stayed here for one night to get to the airport the next morning on their free shuttle. Got upgraded to a one bedroom but it is right next to the elevator which can be annoying for some. Turning on the fan to high helped drown out most of the noise. Service was great. The worst experience was the f… lisää

Stayed here for one night to get to the airport the next morning on their free shuttle. Got upgraded to a one bedroom but it is right next to the elevator which can be annoying for some. Turning on the fan to high helped drown out most of the noise. Service was great. The worst experience was the free airport shuttle, most people ended up calling ride shares. I waited 45 minutes before one showed up and it was almost full. Apparently this is a shared shuttle with other hotels and is the last hotel pickup. So if you are planning to take advantage of the free airport shuttle, plan accordingly as this long wait time can happen to you. I will not be staying here again due to the poor shuttle service.

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