Country Inn & Suites By Radisson, San Carlos, Ca

“Good value in San Carlos”

Our stay at the Country Inn and Suites San Carlos was very pleasant. Our room was comfortable and quiet, even though our room faced the street. Breakfast was adequate but not outstanding. A highlight of the stay was having Joel assist us with check-in. We will choose this hotel the next time we go … lisää

Our stay at the Country Inn and Suites San Carlos was very pleasant. Our room was comfortable and quiet, even though our room faced the street. Breakfast was adequate but not outstanding. A highlight of the stay was having Joel assist us with check-in. We will choose this hotel the next time we go to San Carlos.

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“Review just for recent stay”

Usually a 5-star review every time. This time, however, the crew really over did it with the chemicals. I'm already sensitive to strong odors, but this was really bad and right at the head of the bed. Entire first 24 hours, headache and sore throat from the odor even with the window wide open an… lisää

Usually a 5-star review every time. This time, however, the crew really over did it with the chemicals. I'm already sensitive to strong odors, but this was really bad and right at the head of the bed. Entire first 24 hours, headache and sore throat from the odor even with the window wide open and the fan on. It did dissapate somewhat after the first day, but I basically lost the first day to this. Also unusual were the hairs on the bathroom floor. Again, this was the first time for both of these and I would not discourage anyone from staying at this facility, which is very nice in every respect. Also thank you Jasmine and Alex for great customer servoce.

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“Clean, Professional Stay — But the Pillows and Locked HDMI Are Dealbreakers”

Overall, this is a solid property with a professional staff and clean, well-maintained rooms. That said, there are a few areas where relatively small improvements would make a meaningful difference to the guest experience. Pros: Staff: The staff are courteous, responsive, and professional. Extra … lisää

Overall, this is a solid property with a professional staff and clean, well-maintained rooms. That said, there are a few areas where relatively small improvements would make a meaningful difference to the guest experience. Pros: Staff: The staff are courteous, responsive, and professional. Extra pillows were delivered promptly upon request, which is always appreciated. Cleanliness: The room was clean and well kept, with no issues to note. Air Conditioning: The room features a modern split wall A/C unit, which is efficient and effective. As someone who travels extensively, this is actually preferable to many traditional hotel HVAC systems. Seating: The in-room chair and footrest deserve special mention—very comfortable, even for a larger guest. A surprisingly nice touch that does not go unnoticed. Cons: Mattress: The mattress is average. Not uncomfortable, but clearly not premium. It gets the job done, but does not stand out. Pillows: This is an easy area for improvement. While extra pillows were provided quickly, all of them were extremely flat—pancake-flat, unfortunately. Offering firmer, more supportive pillows would significantly improve sleep quality. Television & Connectivity: This was the biggest disappointment. The TV is a basic 50-inch flat screen, which is acceptable, but the HDMI inputs are locked. As a frequent traveler who brings an Amazon Fire Stick, this restriction prevents guests from using their own streaming devices, gaming consoles, or other personal entertainment. This is something I have not encountered before and was a notable negative. Restricting guest-provided entertainment feels unnecessary and out of step with modern travel expectations. Final Thoughts: This hotel has a strong foundation—clean rooms, good A/C, comfortable seating, and professional staff. However, upgrading the pillows and removing unnecessary restrictions on the TV inputs would go a long way toward elevating the overall experience. These are fixable items, and addressing them would significantly improve guest satisfaction.

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