Apple Farm Inn

“Hotel is lovely! Service? Not so much.”

Just completed our first stay at this cute inn and hope to return soon. Warning, be prepared to look past the terrible front desk service in the AM. I called several times on our first morning there to ask that our room be cleaned and about the restaurant hours. No one answered when I rang from t… lisää

Just completed our first stay at this cute inn and hope to return soon. Warning, be prepared to look past the terrible front desk service in the AM. I called several times on our first morning there to ask that our room be cleaned and about the restaurant hours. No one answered when I rang from the house phone, then called their outside line. I finally got through after half hour. When I requested housekeeping, I was told the hotel didn’t offer it, despite my being told at check in the night before it was service they offered upon request. I persisted and the young woman reluctantly took my info. I later stopped at the front desk to ask the same young woman what time the restaurant stopped serving breakfast. She never got up from her perch on a stool in the corner to help me but responded that she didn’t know. I paused expecting her to say she checked for me, but the offer never came. I asked the name or phone # so I could call and find out for myself, but she told me she didn’t have that info either! I later learned the restaurant is no longer managed by the hotel, but why didn’t the young woman explain that? And isn’t it a reasonable expectation that the front desk staff would be prepared for questions from their guests? While I was helping myself to the coffee in the lobby, I saw another guest stopping at the front desk to ask a question, and she also commented that her husband called the desk three times, but no one ever picked up. Despite the terrible service we’d like to return next month. I’m unable to make a reservation online and when I called the hotel just now – still no one answers! SMH.

vähemmän

“Country Comfort”

My husband and I love this hotel. The staff are very friendly, the buildings well maintained and the interior tastefully decorated. The hot apple cider, coffee and tea always available in the front and the warm delicious cookies upon check in are the cherry on the sundae. I strongly recommend Apple… lisää

My husband and I love this hotel. The staff are very friendly, the buildings well maintained and the interior tastefully decorated. The hot apple cider, coffee and tea always available in the front and the warm delicious cookies upon check in are the cherry on the sundae. I strongly recommend Apple Farm Inns.

vähemmän

“Grandma's house”

The Apple Farm is sweet. It kind of feels like going to your grandma's house in the 90s. I appreciated how spacious the room was, and the grounds were nicely maintained. There are no coffee makers in the rooms, but coffee is (supposed to be) available in the lobby all day but a couple of times when… lisää

The Apple Farm is sweet. It kind of feels like going to your grandma's house in the 90s. I appreciated how spacious the room was, and the grounds were nicely maintained. There are no coffee makers in the rooms, but coffee is (supposed to be) available in the lobby all day but a couple of times when I went down there it was empty and the front desk staff didn't seem in a hurry to refill it. Good location and overall an okay home base for exploring SLO.

vähemmän