Hyatt Centric Delfina Santa Monica

“Yes to this Hyatt!”

I appreciate the staff at this Hyatt! After Waymo dropped me off, Marisa at guest services, during check-in, surprised me with an unexpected generosity after our nice banter! Thank You so much Marisa- so very kind of you!! :-) Later on, Sergio shared his favorite restaurants and other tips on top … lisää

I appreciate the staff at this Hyatt! After Waymo dropped me off, Marisa at guest services, during check-in, surprised me with an unexpected generosity after our nice banter! Thank You so much Marisa- so very kind of you!! :-) Later on, Sergio shared his favorite restaurants and other tips on top of helping with a card key issue. And of course! wonderful Tracy exudes genuine care while giving safety tips - any time we interacted brightened my moment! Then there's cool Jimmy - shout out to all the years he's been servicing guests!!! including with the 4-hours/day complimentary bike "rental", that this hotel allows for guests!! Yes, I hope to stay at this Hyatt again someday facing the ocean and enjoying the sun!!!

vähemmän

“Tracy sets the tone!”

This hotel thought of everything! Our experience checking in with Tracy really set the scene for the rest of our stay. She is so kind, thoughtful and sweet. She made us feel like family and continued to provide great service throughout our stay. Highly recommend this hotel!!!

“Enjoying the Sun go down at the Santa Monica Hyatt”

What a fabulous hotel in Santa Monica, from its great location to its excellent staff, it was a memorable visit. Right from the start the well trained staff didn’t miss a beat, Tracy at the reception couldn’t have been more helpful and welcoming as were all the staff. The room and facilities were v… lisää

What a fabulous hotel in Santa Monica, from its great location to its excellent staff, it was a memorable visit. Right from the start the well trained staff didn’t miss a beat, Tracy at the reception couldn’t have been more helpful and welcoming as were all the staff. The room and facilities were very good, very clean and came with a great view of Santa Monica. Thank you to all the staff, Tracy, Ann, Sherrod, Karen et al ! See you next time !

vähemmän

“Tracy is awesome !”

I had booked a room for two nights under booking.com when I arrived and checked in it was totally a different room with no view at all , I tried explaining the manager of what was going on nobody seemed to care I had to stay at that room for a night next day I went to reception again and I was bles… lisää

I had booked a room for two nights under booking.com when I arrived and checked in it was totally a different room with no view at all , I tried explaining the manager of what was going on nobody seemed to care I had to stay at that room for a night next day I went to reception again and I was blessed that “Tracy”help me she really seem she understand and care for us she help me get the room I originally booked with ocean view . Thank you Tracy for making a difference on our Memorial weekend stay !

vähemmän