Hotel Kansas City, In The Unbound Collection By Hyatt

“Old world charm in the heart of the city”

Great location in the heart of downtown. Unique architecture, wonderful lobby, and bar service is outstanding. Rooms are very comfortable.

“Nice hotel, poor/slow water pressure.”

We loved the suite, comfortable two story loft but at $800 per night, we expected average to strong water pressure. Staff said the water pressure was low on the top floor because of high occupancy. Unacceptable for rates this high with no other solution to slow water flow because the hotel was full.

“Definitely not great”

It struck me as an average 3 star hotel. The included breakfast is a mess - you get a certain $$ amount to spend at their in-house coffee shop which also has avocado toast, bacon and eggs, lox and something else. The $$ they assign you only fully covers the cheapest options. Plus this means you hav… lisää

It struck me as an average 3 star hotel. The included breakfast is a mess - you get a certain $$ amount to spend at their in-house coffee shop which also has avocado toast, bacon and eggs, lox and something else. The $$ they assign you only fully covers the cheapest options. Plus this means you have to leave standard big tips, which I don't expect to do when a breakfast is included. They were very stingy with toilet paper - housekeeping left 1/4 roll!! I asked for more and they brought me one roll (come on, should be 2 rolls). The included FIFA buffet breakfast offered the day before, day of and day after games was rather pathetic - great omelettes but no pancakes, waffles, nothing. Seriously, we spent almost $1000 a night - I expected better. The room, lobby, etc. - meh. Felt a bit old and tired. Lots of rather young men in front of the hotel (who were lovely) to hold the doors and do valet but it didn't come across as very professional. I definitely won't be back, totally not worth what we paid, but nothing horrendous about our stay.

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