Hilton Cincinnati Airport

“Hilton Cincinnati Airport provided us an excellent stay and a new friend”

We were to stay at the Hilton Cincinnati Airport location on a recent road trip, but due to an error the handicap accessible room we had booked was not available. The front desk person tried to find us another location, but was unable to do so. We did find another Hilton hotel some miles away. The … lisää

We were to stay at the Hilton Cincinnati Airport location on a recent road trip, but due to an error the handicap accessible room we had booked was not available. The front desk person tried to find us another location, but was unable to do so. We did find another Hilton hotel some miles away. The next morning, we contacted the general manager of the Cincinnati Airport Hilton, Imran Hussain about our issue from the previous evening. Mr Hussain was gracious in listening to our concerns and assured us that once he had time to investigate the situation he would get back to us. A man of his word, he contacted within a couple of hours and not only apologized for our inconvenience, but ask us to be his guest the next time we were in the area. Needless to say, my wife and I were pleasantly surprised, especially since we have found most mangers seldom follow up on guest concerns. But Mr. Hussain is a true gentleman and professional and did just what he said. A week or so later we did return to the are on our return trip and took him up on his offer. Let me say our stay was amazing. The hotel is beautiful! Our room was excellent.The staff were so very kind and helpful. What started out not so good, turned into one of the best experiences of our month long vacation, during which we spent 20 nights at various Hilton properties. Of the twenty different hotels, none were better than the Hilton Cincinnati Airport. Not only did we have a great stay, we now have a new friend in Mr. Imran Hussain. We will certainly return there the next time we are in the area. We highly recommend you do also. You will be glad you did. Hilton Hotels are blessed to have Mr. Hussain as their general manager. He is truly a man of his word.

vähemmän

“Wonderful and New!”

This was a great experience! 2 weeks prior to this stay we had gone to the Doubletree airport. Horrible is an understatement. So we were so happy to see that this Hilton is completely renovated. All fresh and new. Gorgeous actually. Our experience was wonderful from the shuttle drivers to the front… lisää

This was a great experience! 2 weeks prior to this stay we had gone to the Doubletree airport. Horrible is an understatement. So we were so happy to see that this Hilton is completely renovated. All fresh and new. Gorgeous actually. Our experience was wonderful from the shuttle drivers to the front desk to the hotel bar. Everyone is so nice. Professional and helpful. We will be staying here every time we’re in town. And there is a Raffertys, Applebees and Cracker Barrel right on the same property. The airport is only a quick 10 min shuttle away. Really, really happy with this Hilton!

vähemmän

“Fantastic stay at fantastic hotel!”

From the moment I arrived, the staff made me feel welcome—everyone was friendly, helpful, and professional. Breakfast was *top notch*, with plenty of fresh options and great service. I also had dinner at the hotel restaurant, and it exceeded expectations—definitely a cut above your typical hotel fa… lisää

From the moment I arrived, the staff made me feel welcome—everyone was friendly, helpful, and professional. Breakfast was *top notch*, with plenty of fresh options and great service. I also had dinner at the hotel restaurant, and it exceeded expectations—definitely a cut above your typical hotel fare. My room was absolutely perfect: clean, comfortable, and quiet. A smooth, pleasant stay all around. This is obviously a very well managed hotel. Would definitely return!

vähemmän