21C Museum Hotel Lexington

“Great stay in LEX!”

The good: loved the whole museum and night at the museum bourbon pours. Lobby and art is so nice. The corner room was awesome and very clean. We slept great. Valet was so easy and fast. The bad: coffee in room is terrible. No coffee downstairs for guests (besides sitting down at the restauran… lisää

The good: loved the whole museum and night at the museum bourbon pours. Lobby and art is so nice. The corner room was awesome and very clean. We slept great. Valet was so easy and fast. The bad: coffee in room is terrible. No coffee downstairs for guests (besides sitting down at the restaurant) is almost a deal breaker. Old mini bar was empty and would have been great to repurpose this space and have a fridge for our water and leftovers. No ice buckets or ice on floors. Very small TV compared to size of room. Besides all of this still gave 5 stars.

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“AC inconsistent”

AC did not work in the middle of the night which led to sleep disruptions. The fitness center AC did not work either. Would not stay again

“Lexington’s 21c Museum Hotel-Avant Garde and Quirky”

We spent one night in Lexington and picked the 21c Museum Hotel based on TripAdvisor reviews. It definitely has a quirky personality! To start the hotel and front entrance are a little hard to spot—I actually drove past it a couple of times and had to call to ask what I should be looking for. Th… lisää

We spent one night in Lexington and picked the 21c Museum Hotel based on TripAdvisor reviews. It definitely has a quirky personality! To start the hotel and front entrance are a little hard to spot—I actually drove past it a couple of times and had to call to ask what I should be looking for. That said, the valet team was fantastic and gave us stellar service throughout our stay. We were given room keys that failed to work and had to change rooms to get one that had a lock and key that did work. The hallways looked weathered and could use an upgrade The room was also a bit unconventional in both layout and decor, but the bed was very comfortable and the shower was excellent. They also added a couple of nice touches, including a complimentary Bourbon pour at the “Night at the Museum” and a discount on breakfast at the lovely Lockbox restaurant on the first floor, where we enjoyed a delightful meal. It was a perfectly good place to stay for one night. For a longer visit, though, we probably would have chosen something a little more traditional.

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“Great Location, But Worn Rooms, Weak AC, and Poor Housekeeping Make It Hard to Recommend”

Pros: Great location in downtown Lexington. Great, knowledgeable bar staff. Cons: The hotel is very tired and worn. The staff is lethargic with the housekeeping effort among the worst I have seen for an alleged 4-star hotel. No new tissues, bathroom drinking glasses, etc. The AC in our room didn… lisää

Pros: Great location in downtown Lexington. Great, knowledgeable bar staff. Cons: The hotel is very tired and worn. The staff is lethargic with the housekeeping effort among the worst I have seen for an alleged 4-star hotel. No new tissues, bathroom drinking glasses, etc. The AC in our room didn't work upon arrival and required an engineer to fix it and even then, it was underpowered. Lastly, a very unpleasant sewer smell wafted about frequently in our room. Don't recommend you stay there until they redo all of the rooms.

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