Ac Hotel Louisville Downtown

“Hotel staff lacks communication”

AC Hotel was conveniently located for restaurants, with wonderful Cuban restaurant La Bodeguita de Mima right next door. A self parking on site garage was a big plus even at $25/day. Our 2 queens room was okay, just standard. It lacked lighting but comfortable. Our greatest issue was the lack of … lisää

AC Hotel was conveniently located for restaurants, with wonderful Cuban restaurant La Bodeguita de Mima right next door. A self parking on site garage was a big plus even at $25/day. Our 2 queens room was okay, just standard. It lacked lighting but comfortable. Our greatest issue was the lack of communication between staff. We were told to sit in the breakfast area after we ordered cheeseburgers (excellent) from the front desk, but after 45 minutes I found out the orders had to go through the bar, so our food had not been ordered. Many other instances of unclear communication exist, but the final day if we had not kept one of our room cards we would not have been able to get out of the garage as registered guests had to scan room card. We were not told that as we checked out. Even with issues, we would stay here again.

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“Little storage, but Lots of fun!”

AC Hotel Downtown Louisville turned out to be a great spot for our family to convene for my cousin's wedding. Room was clean, staff was amazing, and the lobby/bar area was great for hanging out. Anthony, the bartender, felt like part of the family. Only downside to this hotel is there is littl… lisää

AC Hotel Downtown Louisville turned out to be a great spot for our family to convene for my cousin's wedding. Room was clean, staff was amazing, and the lobby/bar area was great for hanging out. Anthony, the bartender, felt like part of the family. Only downside to this hotel is there is little room for storing clothes. Not a lot of drawers, etc. You have to live out of your suitcase.

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