Caesars Southern Indiana

“Family Trip”

Casino was great, slots very loose. Hotel service lacking. TV and internet put on our last day. No one could fix it for some reason. Could not get extra pillows and room smelled funky. Probably wouldn’t stay there again.

“Unpreparedness”

We came to stay for a week for the Derby City Classic along with a thousand others ,we prepared for the storm that was coming and figured the event and Casino did also. ( we knew for a week before ) 2 bartenders on a weekend the pizza place and The steak house closed for the weekend The Casino… lisää

We came to stay for a week for the Derby City Classic along with a thousand others ,we prepared for the storm that was coming and figured the event and Casino did also. ( we knew for a week before ) 2 bartenders on a weekend the pizza place and The steak house closed for the weekend The Casino and Hotel management dropped the ball on this one and I for one won’t be coming back I’m frustrated thinking about how our trip was ruined PS. I found someone’s dirty socks and underwear in my room when I got there. WTF

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“Very offended”

During check-in at Caesars Indiana a front desk display featured a Santa Claus next to a black monkey this imagery was placed in a prominent guest facing service area in a public hospitality setting search, image imagery is inappropriate and inconsistent with the brand standards and inclusivity exc… lisää

During check-in at Caesars Indiana a front desk display featured a Santa Claus next to a black monkey this imagery was placed in a prominent guest facing service area in a public hospitality setting search, image imagery is inappropriate and inconsistent with the brand standards and inclusivity exceptions I request management review and confirmation that corrective action has been taken

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“Not As Grand As It Once Was”

Definitely not what it used to be. Never thought I'd say I miss the boat, but I do. Remember the ice cream place, the buffet, the deli, the BBQ place that had live bands, the Asian Food place, the kiosks set up selling jewelry, etc..? All that is gone...It's been replaced with a sad Food Court wher… lisää

Definitely not what it used to be. Never thought I'd say I miss the boat, but I do. Remember the ice cream place, the buffet, the deli, the BBQ place that had live bands, the Asian Food place, the kiosks set up selling jewelry, etc..? All that is gone...It's been replaced with a sad Food Court where most of the restaurants are shuttered. On a Friday evening: a pizza place and the grill were all that was open. The one bright spot was a higher end restaurant: Gordon Ramsay Steak, which was open and the food was excellent, but be prepared to spend $100+ per person. You can't order a beverage from the slot machines anymore. There are no servers taking your order on the floor or offering a water unless you are playing a table game or in high limit. There is no Valet Parking. There is no Gift Shop near the check in desk, it's closed. There's no pretty comfortable furniture near the check in area. There are no longer shuttles to take you to and from the casino. There are a couple moving walkways, but it's still quite a walk. Caesars has definitely lost its attention to detail: The gold fixtures in the rooms/building are tarnished. The comforters on the beds are paper thin. Cleanliness is lacking. No more complimentary bottles of water and cookies upon checking in. The bottle of water in the room is $4. There is a mini fridge and Keurig, but no microwave. It's sad how corporate greed takes over and loses sight of the most important thing: their customers.

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