Residence Inn Las Vegas Henderson Green Valley

“Expensive Non-Casino Vegas Hotel By Strip Mall”

I stayed here 2 years ago while recovering from surgery. That was during the Covid pandemic and I was satisfied with the accommodation and service, then. This time was a little different. Wouldn't let me park and fly. Said I needed to go through a third party vendor. The elevator was busted so I ... lisää

I stayed here 2 years ago while recovering from surgery. That was during the Covid pandemic and I was satisfied with the accommodation and service, then. This time was a little different. Wouldn't let me park and fly. Said I needed to go through a third party vendor. The elevator was busted so I was offered a first floor room. But it faced the parking and evening headlights. And the breakfast bar was sub par. Hotel still offers an airport shuttle, both to and from.

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“Very Sterile”

Stayed here for 2 nights while in town for business. Very sterile hotel. The room smells like antiseptic and the breakfast area has that typical Marriott buffet smell. Beds are ok and typical Marriott furnishings. Elevator was not operable so had to use stairs with luggage. Toilet also was not op... lisää

Stayed here for 2 nights while in town for business. Very sterile hotel. The room smells like antiseptic and the breakfast area has that typical Marriott buffet smell. Beds are ok and typical Marriott furnishings. Elevator was not operable so had to use stairs with luggage. Toilet also was not operational but fixed for the second night. I told the front staff at 7 am the next day but took another call to resolve it and that staff member added 5000 bonus points for my troubles. Fitness center decent and location ok. Front desk staff could be more Friendly and recognize their highest elite members.

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“OK - good location - needs a rehab - spotty housekeeping”

I’ve stayed at this RI a few times; it’s a solid choice for a Vegas stay, especially if you’re staying a few days or more. It’s close to the airport and the major highways - and a good location just SE of Vegas proper. My most recent stay was for a week and included NY’s weekend. I’d just mad... lisää

I’ve stayed at this RI a few times; it’s a solid choice for a Vegas stay, especially if you’re staying a few days or more. It’s close to the airport and the major highways - and a good location just SE of Vegas proper. My most recent stay was for a week and included NY’s weekend. I’d just made Ambassador with Bonvoy, and I was hoping that that would be acknowledged and score me an upgraded suite. Well, the night front-desk receptionist who checked me in did note that my status was in the system - and that was the end of that. I jokingly asked whether my assigned room was the Ambassador Suite, and she said, “Well, not quite, but it’s a suite.” As are all room at Residence Inns, I said to myself. My “suite”, 335, was just a regular studio, and I called the FD to ask if a 1- or 2-bedroom was available. She said she’d check, and said a 1 BR was available. When I went back down to exchange keys, she offered me my choice of five suites on the 3rd floor; I chose 341, which I liked in part because it was close to the stairs at the front of the building. Otherwise, my stay and the suite were a mixed bag. Cost per night was $138, pretty good for the timing. Pluses: - clean, comfortable suite with full kitchen and two TVs (in the 1 and 2 BRs) - good breakfast; with scrambled eggs and one other protein. On my penultimate day, there were tasty, seemingly homemade chorizo burritos. - quiet rooms and hallways, even during a big holiday week and weekend - good location - ample parking - friendly, fast, hardworking breakfast staff Minuses: - older furniture, some of it worn - the (now-standard) one tiny bar of soap (but housekeeping or FD will provide more upon request) - very old TVs: 1st-generation, late-00s flatscreen, small (32”) screen - elusive housekeeping: I only had my room cleaned and refreshed twice during my weeklong stay, including after scheduling one day and then still being skipped. Granted, I did sleep in late most days, and FD staff provided plenty of towels and extra coffee packs. Conclusion: Not bad and not great. I’d stay again if rates are low, but the RI Las Vegas South (less than 1 mile from the Rental Car Center) is much newer and nicer.

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