The Campbell House Lexington, Curio Collection By Hilton

“Not terrible, but needs a lot of fixes”

Is this a terrible place to stay? Absolutely not. The room itself was clean and the hotel was responsive to specific requests we made. However, a lot of the previous reviews here did ring true with our stay. The hotel is very dated. The hallways are dark and the carpets old and seemingly alwa… lisää

Is this a terrible place to stay? Absolutely not. The room itself was clean and the hotel was responsive to specific requests we made. However, a lot of the previous reviews here did ring true with our stay. The hotel is very dated. The hallways are dark and the carpets old and seemingly always dirty/not-vacuumed and the ceiling are those square tiles you found in office buildings in the 80s. When we checked in, our room was out of conditioner and the toilet seat was totally loose to the point that you couldn't sit on it without it sliding. Both of these items were rectified when we called, but seems like this shouldn't pass a cleaner's quality check. Although clean, even the room had really dated foam ceiling tiles (some of which were broken) and a rust stain in the tub as well as a shower curtain that never seemed to be able to properly close. Generally speaking, for a "Curio" property, seems like it should be in better shape. I also found the fact that they charge $15/day for parking kind of a scam. This is not a super busy downtown area and the hotel has a HUGE parking lot so it's not like they need to conserve spaces. Seems like a ploy to raise costs without raising room rates, kind of like the "resort fee" scam. On the positive side, the gym was really nice and the location convenient to all of our activities. The lobby area and restaurant were nice and seemed to be well utilized.

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