Ac Hotel Downtown Los Angeles, A Marriott Hotel

“Birthday Welcome!”

The hotel was gorgeous! I chose this hotel to celebrate my birthday at Level 8. Stay in a corner king room which I highly recommend but that the best part was the exceptional service I received by Deanna at the front desk! I travel weekly for work and I typically go through a standard routine but D… lisää

The hotel was gorgeous! I chose this hotel to celebrate my birthday at Level 8. Stay in a corner king room which I highly recommend but that the best part was the exceptional service I received by Deanna at the front desk! I travel weekly for work and I typically go through a standard routine but Deanna truly gave me the warmest welcome, celebrated me when she noticed Birthday balloons and I felt a genuine connection. Thank you Deanna for making my welcome special!

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“Love it!”

I really enjoyed this fun Hotel! The best part was eating at the hotel restaurant. We had a very hard working and kind server named Alain. He took care of us so well and even though he was busy he made sure to take care of every table with such attention and kindness.

“Add live music!”

Jason is the best bartender ever! The food and service are excellent. This place is 9/10 but would be 10/10 if they added live music (jazz) a few nights a week. It’s a beautiful view of LA and live music would be chefs kiss.

“Everything is DARK!!!!!!”

The hotel is new, rooms are minimalist but nice. My complaint is EVERYTHING is DARK!!! We arrived after sunset-the lobbiy, elevators, restarants, everywhere feels like the power is about to go out. All the walls -It was not to my taste at all. You have to take one elevator to get to the lobby o… lisää

The hotel is new, rooms are minimalist but nice. My complaint is EVERYTHING is DARK!!! We arrived after sunset-the lobbiy, elevators, restarants, everywhere feels like the power is about to go out. All the walls -It was not to my taste at all. You have to take one elevator to get to the lobby on the 34th floor, then another one to go down to your room (on the 25th floor). When you leave-same drill, up to the lobby, then down to the street. Even the rooms are dimly lit-good luck trying to put on makeup in the bathroom. The sink faucet handle is really weird. It is a flat disk. After pushing, pulling, twisting, I finally discovered it sort of slides to the side to turn on. Who thought that was a good idea? Room did not have a hairdryer, had to request it. The restaurants are all next to each other on the ground level-you go down a very dimly lit hallway, and try to figure out which one is which direction. We ate at Lucky Mizu. Our reservation was for 6:15, (it opens at 6:00). We got there at 6:10- we were told we had to wait-no explanation, no smiles from the hostess , nothing. Finally, after we were seated in the almost empty restaurant 10 minutes later, I commented on the wait, and they said they were short staffed. It would have been nice/helpful/polite, if the hostess had explained this to us when we checked in. That seems like the courteous thing to do along with an “I’m sorry”. Prices were Really high Oh-and if you use as a credit card-be prepared to have an additional 3% added to your check.😱. This could be a nice hotel-if they turn up the lights, and have some friendlier people. The location is great.

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