Hampton Inn & Suites Alexandria

“Wonderful stay”

WE arrived very late and were warmly greeted by Kevin and offered bottled water. The room was comfortable with shampoo etc in the room.The beds were comfortable with tons of pillows. Mini fridge came in handy. Clean room.The breakfast buffet was very good. The parking is free but fills up quickly. … lisää

WE arrived very late and were warmly greeted by Kevin and offered bottled water. The room was comfortable with shampoo etc in the room.The beds were comfortable with tons of pillows. Mini fridge came in handy. Clean room.The breakfast buffet was very good. The parking is free but fills up quickly. Straight down the road is lovely Old Town Alexandria. My wish would be for comfort height toilets as my old knees creaked when getting up from low down. Everyone was friendly and helpful. A most enjoyable stay, would stay here again

vähemmän

“Excellent experience ”

Originally planned to stay one night but ended up having to add a night. Top to bottom, very well ran. Friendly and engaging staff, unexpected manager's happy hour second night. Room was clean, I was greeted and felt like a valued guest. Breakfast was above average for a Hampton (I stay in ma… lisää

Originally planned to stay one night but ended up having to add a night. Top to bottom, very well ran. Friendly and engaging staff, unexpected manager's happy hour second night. Room was clean, I was greeted and felt like a valued guest. Breakfast was above average for a Hampton (I stay in many!). Looking forward to my next visit to this property

vähemmän

“A pleasant surprise!”

To be honest, I’m not sure what all the negativity is about in some of the reviews I read online about this hotel…..I must say I was skeptical at first and definitely went in with low expectations, but my stay was just fine and I would return! Pros: - My room was ready before midday, so I was abl… lisää

To be honest, I’m not sure what all the negativity is about in some of the reviews I read online about this hotel…..I must say I was skeptical at first and definitely went in with low expectations, but my stay was just fine and I would return! Pros: - My room was ready before midday, so I was able to check in early - Friendly and helpful enough staff, even if service didn’t always come with a smile - Large, clean (enough) room - All the lights and power outlets worked - Decent sized fridge - Small but well equipped gym - Excellent water pressure in the shower - Air-con was strong, if not noisy - Comfortable beds - Towels appeared to be new - Plenty of free parking - Excellent business center Cons: - Hot water never heated up — it was tepid at best in the sink and shower - Giant cockroach in my room - Noisy bed (squeaky springs) - No recycling - The fridge didn’t have a temperature control and it froze all my food, including ruining my fruit and vegetables :( - No HH status recognition - Cleanliness in my room could be improved (for example, see photo of hairs (not mine) in the bathroom when I checked in) - The price paid was astronomical ($220/night) for the area

vähemmän

“Good, but . . .”

The room, lobby, and breakfast room were all clean, which is my main consideration. The staff we encountered were courteous and helpful. That said, the room, although clean and comfortable, needed some minor fixes, such as the cover to the air conditioner control was broken off and thrown on top … lisää

The room, lobby, and breakfast room were all clean, which is my main consideration. The staff we encountered were courteous and helpful. That said, the room, although clean and comfortable, needed some minor fixes, such as the cover to the air conditioner control was broken off and thrown on top of the unit, the curtain was torn, just minor things. We thought the in-room microwave was broken but eventually determined it was unplugged, which would be an easy fix except that we have some mobility challenges and it was difficult to first access the cord and then reach down under the desk to plug it in. Tea made with "hot" water at breakfast had to be heated up in the microwave The one issue that was concerning was the desk chair. Fine to sit in, but when you tried to get up it pitched you forward and could easily cause a fall. I would have reported it as we left but the clerk was busy on the phone. I don't anticipate being in Alexandria in the future, but I'm not sure I'd stay again.

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