Richmond Inn & Suites Trademark Collection By Wyndham

“It’s a decent hotel for the price”

It was clean and everything worked, the room was decent and the tv was modern. No problems with key cards or shady people hanging out I was able to park right outside the window, and breakfast was decent

“Rooms Need to be Cleaner”

Room was not very clean. Kitchen stove seemed filthy. They ran out of clean towels. Promised we would get more but never delivered them. Would not recommend this place especially if staying for extended period,

“Great for an overnight stop, the bed is very comfortable!”

This place is okay, a bit outdated and you can tell they put no money into upkeep as there were broken tiles in the bathroom. The bed was sagging towards the middle, but it was still comfortable. This is another business using the "Covid" excuse to provide guests with minimal services.

“Fine-but we will likely stay somewhere else next time.”

Overall this hotel was "fine." It did the job for the 2 days we were there. The bedding in the rooms is strange. One thing fitted sheet on the bed, no mattress covers which seems like it would be a necessity in hotel rooms. One thing flat sheet on top and one thin blanket. I checked the closet for… lisää

Overall this hotel was "fine." It did the job for the 2 days we were there. The bedding in the rooms is strange. One thing fitted sheet on the bed, no mattress covers which seems like it would be a necessity in hotel rooms. One thing flat sheet on top and one thin blanket. I checked the closet for extra blankets and there were none. I understand this is the south but it was chilly for the couple of days we were there seeing as it was November. The bathroom only had 2 towels. No washcloths or hand towels. They did give us a couple of more towels when we went to the front desk and asked. That brings us to the phone. There was no way to call the front desk because the phones in the room have been disconnected. Why not remove them if they do not work? It made the rooms feel trashy. The breakfast is the morning was good but the staff member wo was serving breakfast looked and acted like she would rather be anywhere else which was off putting. Overall, this hotel was very overpriced for the accommodation. It did the job but in the future we will probably look elsewhere.

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