Four Seasons Hotel Baltimore

“A luxury hotel that keeps getting better”

I honestly think it's hard for an already great hotel to get better--the spaces and facilities are what they are (and they are awesome here). The only variable that has true movement is the guest experience. From check in through check out, every staff member I came into contact with made me feel w… lisää

I honestly think it's hard for an already great hotel to get better--the spaces and facilities are what they are (and they are awesome here). The only variable that has true movement is the guest experience. From check in through check out, every staff member I came into contact with made me feel welcome, and taken care of--in a very personal and informal (non-scripted) way. Everything I experienced from the front desk to housekeeping to the spa to room service was seamless and integrated. While I think (emphasis on 'think)' the hotel was quite busy (with weddings and the like), it did not, at all, 'feel' this way to me. Examples being--the arrival staff making sure my car was quickly handled, despite a true traffic jam at the front of the hotel when I got there, or the front desk making sure I was happy with my accommodations, or the spa attendants consistently checking the amenities, or the room service server making sure my unique order was properly filled. These may seem like trivial details, but for me, it is what separates the good from the great luxury hotels, especially when one flows seamlessly into the next. I am a huge Four Seasons fan, and I maintain that this property is the hidden gem in their portfolio. Despite being a city hotel, the feel in the summer is resort-like ( a great pool area overlooking the Harbor), and in the non-summer months, the Water Experience at the spa easily compensates. But it is the staff that makes the difference, and I'm happy to say, from years of experience here, that just keeps getting better.

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“Absolutely Exceptional and Unforgettable”

We stayed at the Four Seasons Baltimore to celebrate my husband’s 40th birthday, and the experience was truly exceptional. I reached out in advance to see if a small birthday surprise could be arranged. Due to my husband’s allergies and some travel delays, I ultimately let the team know we would n… lisää

We stayed at the Four Seasons Baltimore to celebrate my husband’s 40th birthday, and the experience was truly exceptional. I reached out in advance to see if a small birthday surprise could be arranged. Due to my husband’s allergies and some travel delays, I ultimately let the team know we would need to pass—but expressed my gratitude for their help. When we arrived, I was completely blown away. Valerie Roberts, Director of Banquets & Food and Beverage, who I had been in contact with, went absolutely above and beyond. Waiting in our room was a generous and thoughtful surprise of vegan fruit tarts, sweets, prosecco, and a birthday message signed by the General Manager, Bahram Sepahi. It made my husband’s 40th birthday absolutely unforgettable. Our room was outstanding as well, with a beautiful harbor view that we enjoyed at sunset—it made the evening even more special. We are so grateful to Ms. Roberts and everyone on the team who made this possible. The thoughtfulness and attention to detail truly exemplify the exceptional hospitality and unparalleled luxury at the Four Seasons. We will remember this kindness for years to come.

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“Mother's Day Weekend 2026”

I had the ultimate experience staying at the Four Seasons Hotel Baltimore. From the moment I arrived, the staff made sure I had everything I needed for an exceptional stay. DeVictor, Antonio, and Lindsey went above and beyond to provide outstanding customer service and hospitality. Their profession… lisää

I had the ultimate experience staying at the Four Seasons Hotel Baltimore. From the moment I arrived, the staff made sure I had everything I needed for an exceptional stay. DeVictor, Antonio, and Lindsey went above and beyond to provide outstanding customer service and hospitality. Their professionalism, attentiveness, and warm personalities truly made my visit unforgettable. I highly recommend this hotel to anyone looking for a luxury experience with a staff that genuinely cares about their guests.

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“Only ok stay”

As frequent Four Seasons guests, this property was unfortunately not up to the standard we've come to expect from the brand. The rooms felt quite dated and in need of a refresh. While most of the staff were friendly and helpful, the service was inconsistent and lacked the polished, anticipatory fe… lisää

As frequent Four Seasons guests, this property was unfortunately not up to the standard we've come to expect from the brand. The rooms felt quite dated and in need of a refresh. While most of the staff were friendly and helpful, the service was inconsistent and lacked the polished, anticipatory feel that usually sets Four Seasons apart. The pool area was just okay. It was very crowded during our stay, the lounge chairs were not particularly comfortable, and service was slow. Food and beverage offerings were average at best, and we experienced long waits. One of the biggest disappointments was the lack of family-focused amenities. We travel with our children often and have come to appreciate the thoughtful touches Four Seasons typically provides, such as welcome gifts or stuffed animals for younger guests. None of those details were present here. Breakfast was especially underwhelming. I had to request a high chair twice before receiving one, and when I asked about a children's menu, our server told me they didn't have one. As someone who stays at Four Seasons properties regularly with kids, I found that surprising and disappointing. Perhaps she was new, but the overall experience was not what I would expect from this brand. We did not dine at the hotel for dinner, so I can't comment on that experience. One positive was the location. It's an easy walk to the aquarium, and the front desk was very helpful in assisting us with purchasing tickets, which we appreciated. Overall, while the hotel has a great location and some strong staff members, it did not deliver the level of accommodations, service, or family experience that we typically associate with Four Seasons. Given the price point, I did not feel it offered good value and would likely choose another property on a future visit to Baltimore.

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