Springhill Suites Marriott Baltimore Downtown Inner Harbor

“Nice staff average hotel”

Found it last minute as decided to stay when came for a business meeting in town and felt I might be too tired to drive back 3 hrs. Great location and customer service. Khushi checked me in and was very helpful host. Most issues were Historic hotel issues and not because of hotel staff. I did … lisää

Found it last minute as decided to stay when came for a business meeting in town and felt I might be too tired to drive back 3 hrs. Great location and customer service. Khushi checked me in and was very helpful host. Most issues were Historic hotel issues and not because of hotel staff. I did not meet anyone who wasn’t pleasant and welcoming. They were all very accommodating. Walkable to inner harbor and night life. Great restaurants within walking distance. Went to Amoorah 20 minutes away and absolutely loved it. Room - dark and have small kitchenette with a microwave, coffee maker and fridge. No water bottles in the room or other kitchen supplies. Bed- comfortable and I had a great night sleep Bathroom with basics and no issues Strange room design but perhaps they were not allowed to alter a historic building Two TVs and a Nice sitting area AC was not working at first so the very nice engineering guy came to help and fixed it. It took then several hours to slowly cool down. Elevator- did not work. There were two supposedly functioning but had some issues so after waiting for 10 minutes we decided to take stairs up. Luckily we were on the third floor but there was another guest who after waiting climbed to 5th level. Ask for a lower floor in case the historic elevators don’t work or take forever. Breakfast below average with only limited options Parking valet and pricy. No matter when you start parking the day before, 24 hours end at noon the next day. Ouch. If you don’t move your vehicle on time they charge an additional $20. They didn’t inform us and feels unfair as we started parking at 5 pm and paid for an entire 24 hours not until noon so we had to rush out and then just drove away.

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“Not what we rhought”

I booked a two bedroom king suite for four nights. From the description, you would think it is two rooms because that is what it said. We were surprised to find these is no door between the two rooms so you might as well be in the same room. This is misleading and should be corrected. There is a do… lisää

I booked a two bedroom king suite for four nights. From the description, you would think it is two rooms because that is what it said. We were surprised to find these is no door between the two rooms so you might as well be in the same room. This is misleading and should be corrected. There is a door to a small uncomfortable living area. It had a pull out couch but a skylight over head. Nobody could ever sleep in that room. The other two rooms has no actual window. It had a small block window up high. It was quiet with no ground noise but a bit unnerving to have concrete walls and no windows. The room was clean. Valet parking is an issue. I takes a good half hour or more to get your car and make sure they check it back it before you walk away. The people are very nice and doing their best but I will never stay at another hotel that doesn't have parking. The breakfast is very basic but was clean and a nice area. Great service but would have liked to see some fruit. The area is a great location to the inner harbor but we only went once so I wish I stayed farther outside the city. The front desk attendants were all very nice. This hotel needs more luggage transports. There were 2, very small and not in good shape.

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