Country Inn & Suites By Radisson, Camp Springs (Andrews Air Force Base), Md

“Clean and Accommodating- GREAT STAFF”

We stayed at this hotel for over a week while my husband had knee surgery. The staff was very pleasant and helpful and the rooms were clean. We asked if they could give us a different chair for my husband to sit in (the one in the room was just a bit too small) and they immediately brought us a big… lisää

We stayed at this hotel for over a week while my husband had knee surgery. The staff was very pleasant and helpful and the rooms were clean. We asked if they could give us a different chair for my husband to sit in (the one in the room was just a bit too small) and they immediately brought us a bigger chair and said we could keep it in the room for the rest of our stay. On one of the last days of our stay the entire Camp Springs/Clinton area around the hotel was left without water due to a water main break. Obviously this was not the fault of the hotel. However the hotel immediately started to come up with ways to minimize the impact to the guests including bringing in bottled water. I have always believed in the statement that “It is not that there is a problem but HOW they handle the problem that counts.” Well the hotel gets an A+ for how they handled a problem that was not their fault. We need to come back in another month and we plan to stay here again.

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“Overall good but cold shower water”

The property was nice, room was clean, and breakfast was decent. Checking was fast and efficient. My shower water was cold and this is not expected and not acceptable at a decent and fairly expensive property. Ruins the experience, not good!

“Basic”

The room was comfortable, and the breakfast was adequate with good variety. They advertise a shuttle with two time blocks - at the beginning end of the day - but of the eight trips to the train, we only had a shuttle for two. Sometimes the driver didn’t show or was late to work. They did not answe… lisää

The room was comfortable, and the breakfast was adequate with good variety. They advertise a shuttle with two time blocks - at the beginning end of the day - but of the eight trips to the train, we only had a shuttle for two. Sometimes the driver didn’t show or was late to work. They did not answer the text for an evening return. It was mostly clean, but there was a stray hair in two places in the bathroom and under one sheet.

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