Residence Inn - Greenbelt By Marriott

“Smooth Stay, Service excellent.”

Stayed for college graduation. Staff could not have been more welcoming or helpful. It’s amazing when you find people who have a great attitude and treat people well because you find that seemingly rare these days. Room was very clean and parking is easy.

“Marriott still the gold standard for guest service!”

Customer service here is outstanding even by Marriott’s normal high standards! Wendy at the front desk was particularly friendly and helpful - she made us feel like royalty checking in and appreciated how long I had been a Bonvoy member. When I wanted some ice for my water bottle for a day of wal… lisää

Customer service here is outstanding even by Marriott’s normal high standards! Wendy at the front desk was particularly friendly and helpful - she made us feel like royalty checking in and appreciated how long I had been a Bonvoy member. When I wanted some ice for my water bottle for a day of walking around D.C. someone on the maintenance team (sadly, I didn’t catch his name…) went to get some for me from the kitchen since there was not a guest-accessible machine in the lobby area. It would have been easy to just say “Sorry” and that would have been fine - but he went the extra mile. Great people here!

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“Great customer service!!”

The customer service was exceptional each visit. The Hotel was very clean, warm, and welcoming. The various staff were all very professional, yet friendly and welcoming. It’s evident that management cares about their guests and the staff.

“Amazing Staff”

This was the best staff I have ever had at a hotel stay. I was here for work, and the staff was incredibly friendly, helpful, and inviting. Rooms were clean and very large, but the staff makes me want to come back to the area just to stay with them again.