Courtyard By Marriott Boston Brookline

“excellent staff at the breakfast bar /starbucks”

We stayed in here for a recent medical appointment -- the hotel / lodging was good, but the staff at the restaurant were standouts -- piping hot and delicious coffee, and quick and pleasant service. We were grateful for such a humane start to a long medical day!

“Great location with dining, shops and the T steps away. Hotel was clean, with pleasant staff.”

Loved our stay. What would make this hotel great is a better snack selection in the lobby. You have refrigerators - how about some protein-based snacks like salami/cheese/crackers? Stayed here 5 nights and at least two of those I needed something like this around midnight.

“Not Bad but not Great Either”

Spent one night in late January. Driving up to the building there was a massive amount of construction materials scattered around. Never a good sign !! Driving into the garage it was tight and cluttered, also because of construction material. When we got to the front desk the rep said our room wou… lisää

Spent one night in late January. Driving up to the building there was a massive amount of construction materials scattered around. Never a good sign !! Driving into the garage it was tight and cluttered, also because of construction material. When we got to the front desk the rep said our room would be away from the construction. He was correct. But clearly the normal operation of the property was impacted by the ongoing work. Only one elevator worked. It was very slow servicing both the guests and the construction workers. You would think they'd make some accommodation because of the construction. Something simple, maybe complementary coffee, or free parking for guests. But no, $6.50 coffee, and $50.00 parking. Maybe even an extra employee at the food concession to handle added demand brought on by the construction workers coming to work in the morning. I spent 20 minutes trying to get a cup of coffee. That's simply unacceptable !! Beyond the poorly orchestrated construction efforts, my room was dark with NO lights near the desk, and no light in the shower. Additionally, we a had a hot water issue, and the tub did not drain quickly enough. I should not be ankle deep in water while taking a shower. Otherwise the room was clean and the staff was nice enough.

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