Residence Inn By Marriott West Springfield

“EXCEEDED EXPECTATIONS - HIDDEN GEM IN WEST SPRINGFIELD”

My husband and I stayed here two nights while on a trip to Six-Flags New England. We went with one of his coworkers and met up with a larger group at the park. We booked the two bedroom suit which turned out to be just perfect for our needs. There is a bathroom in each of the separate bedrooms, con… lisää

My husband and I stayed here two nights while on a trip to Six-Flags New England. We went with one of his coworkers and met up with a larger group at the park. We booked the two bedroom suit which turned out to be just perfect for our needs. There is a bathroom in each of the separate bedrooms, connected by a living room with open kitchenette. This hotel has a three-star rating but I would give it a fourth for good design and charm. There is sign of wear on some of the interior - but at this price point still so much more than we expected. Great value proposition! The hotel is a perfect location for anyone adventuring to Six Flags; from the hotel just a short 15 minute drive will get you there. The interstate entrance is very close to the hotel, but set back far enough to be quiet. This is a little gem hidden away in a secret corner of the area. You will also find a Hooters (as gay men we thought about going to see if we had been missing anything all these years but in the end went to 5 guys - no surprise prise ), 5-Guys, and wonderful donut shop within a 2 minute drive. The check -in and check out process was swift and the team is very courteous. A receptionist is there 24 hours a day, a small in house shop offers a selection of goodies, drinks, and toiletries (we found this very useful). The breakfast was fantastic: self service buffet style offering boiled and scrambled eggs, sausage, cereal, muffins, toast, fresh waffles, coffee and juices. It was busy but the team did a great job replenishing food items. There were paper plates and disposable cutlery which did not bother me at all ( I thought it would), was fast, and I even did the dishes. Housekeeping and maintenance do an immaculate job - this property is a bit older but the team keeps the rooms and public spaces impeccable, limiting any feeling of depreciation like one has with some older properties. There is an inner courtyard with fire pit and BBQ - extremely charming! The highlight of this trip began in tragedy. When we got home, I discovered that I had lost my silver - stainless steel watch which was a gift from years ago. It has sentimental value as it was a gift from my sister - this model is also no longer manufactured, so irreplaceable. I contacted the hotel and was all but sure it was gone forever. A couple hours later I received an email from the General Manager letting me know that housekeeping had found my watch and she had it in her safe. I cannot express how thrilled I am to get it back. Honesty and integrity means something to this team. Anna and Team: THANK YOU, THANK YOU, THANK YOU! Warmest regards, A. Rion Turner

vähemmän

“Nice rooms and great customer service”

This hotel is located in a great location right off of the highway. The room was nice and was very clean, but could use some updating. The common areas and exterior of the hotel are starting to show their age. Lizmarie from the front desk was very helpful and helped me with a special request prior … lisää

This hotel is located in a great location right off of the highway. The room was nice and was very clean, but could use some updating. The common areas and exterior of the hotel are starting to show their age. Lizmarie from the front desk was very helpful and helped me with a special request prior to arrival.

vähemmän

“Convenient contemporary hotel (just a little hard to find)”

Conveniently located hotel that’s quieter than you might expect from its location on a crossroads. Clean and with the usual Residence Inn amenities like patio with firepit, basketball hoop, and pool. Staff was professional and friendly, especially the woman who ran the breakfasts. Would strongly re… lisää

Conveniently located hotel that’s quieter than you might expect from its location on a crossroads. Clean and with the usual Residence Inn amenities like patio with firepit, basketball hoop, and pool. Staff was professional and friendly, especially the woman who ran the breakfasts. Would strongly recommend to Marriott corporate that they place a sign at the turn from Riverdale Street onto the hotel road (Border Way); it’s really hard to see (a problem compounded by a center guardrail and construction)— the hotel is set back from the main road and surrounded by trees.

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