Hawthorne

“Family getaway.”

Rooms were a bit dated but it is an old a d established hotel. Overall, our stay was excellent. The staff was friendly and accommodating. The food was very good at their dining venues. Highly recommended.

“Not the diamond it’s made out to be…anymore.”

The Hawthorne is feeling a bit rundown. It seems to be lacking in regular maintenance and updating. We stayed in a king room (room 238) which we thought would be an upgrade from last year’s queen room. The mattress was awful! You could see two depressions with a mound down the center of the mattres… lisää

The Hawthorne is feeling a bit rundown. It seems to be lacking in regular maintenance and updating. We stayed in a king room (room 238) which we thought would be an upgrade from last year’s queen room. The mattress was awful! You could see two depressions with a mound down the center of the mattress even with the duvet on. The bathroom was cold if the door was closed. I don’t believe there was a heat vent in there. There was mold on the ceiling of the shower and a rusty old curtain rod above a large window inside the shower. There was also a large hole and missing tile by the toilet. The counter space is minimal! We attempted to eat breakfast at Nathaniel’s but that was a nightmare. We sat and looked at the menu. A few moments later a waitress came to take our drink order (2 sodas) and we placed our food order at the same time. We sat for more than half an hour and never even received our sodas, never mind food. We told the supervisor we would be leaving and headed to Red’s for an incredible breakfast with even better service. We loved last year’s stay at The Hawthorne and were very much looking forward to our return stay. Unfortunately it didn’t come close to delivering on its “best place to stay in Salem” slogan promise. (I did reach out to management while there and also via email Tyler (manager on-site did what he could with the room which came down to a deep clean. Our billing was wrong as well.)

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“It was ok, but should of been a lot better for the price”

The hotel was pretty, rooms were nice size. There were 3 of us but was only left with 2 towels. The toilet seat was broken. You cant controll the air in the room. We came back on the 2nd day and it was 80 degrees in the room and was informed by the receptionist to turn off the heat and open the win… lisää

The hotel was pretty, rooms were nice size. There were 3 of us but was only left with 2 towels. The toilet seat was broken. You cant controll the air in the room. We came back on the 2nd day and it was 80 degrees in the room and was informed by the receptionist to turn off the heat and open the windows and hopefully it will cool off.

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