Gale Miami Hotel And Residences

“Great Vibes”

A place to stay where you don't need to venture out if you did not want to. Cafe, restaurant, pool, and night time lounge were great ! The hospitality we received when we arrived as great. It was walking distance to alot of places and short uber rides away from main attractions. The room was spacio… lisää

A place to stay where you don't need to venture out if you did not want to. Cafe, restaurant, pool, and night time lounge were great ! The hospitality we received when we arrived as great. It was walking distance to alot of places and short uber rides away from main attractions. The room was spacious enough for the 5 people that we were with. Overall great experience, will come back!

vähemmän

“Fantastic facilities but poor housekeeping”

Fantastic facilities - large rooms, exotic pool area, huge gym. Great location too. WiFi, fridge and safe were also good. However, housekeeping was poor. They only cleaned room every 3 days. We got new towels only once in the whole 5 days we stayed. Breakfast was not buffet, but series of set dish… lisää

Fantastic facilities - large rooms, exotic pool area, huge gym. Great location too. WiFi, fridge and safe were also good. However, housekeeping was poor. They only cleaned room every 3 days. We got new towels only once in the whole 5 days we stayed. Breakfast was not buffet, but series of set dishes from 8.00 - 10.00

vähemmän

“Nice Hotel, Disappointing Breakfast Experience”

The hotel itself was clean, housekeeping was excellent, and the valet parking team provided outstanding service. Unfortunately, the breakfast experience at Casa Gianna was very disappointing. The menu was extremely limited, service was slow, and the staff often treated guests with prepaid breakfas… lisää

The hotel itself was clean, housekeeping was excellent, and the valet parking team provided outstanding service. Unfortunately, the breakfast experience at Casa Gianna was very disappointing. The menu was extremely limited, service was slow, and the staff often treated guests with prepaid breakfast as if they were receiving a free meal rather than a service they had already paid for. The same issue applied to the complimentary afternoon sangria. Although it was included with our stay, the staff seemed reluctant to serve it, sometimes even serving only a half-full glass. Guests should never feel uncomfortable asking for benefits that are already included in their reservation. The hotel has potential, but the restaurant staff and breakfast service significantly lowered our overall experience. If I return, I will definitely book without breakfast and dine elsewhere.

vähemmän