Courtyard By Marriott Ann Arbor

“Nicely updated and convenient; disappointing bathroom”

I was in town for business, and this property was a good location for the work at a great rate, plus I knew I could get food there if I needed. I was pleasantly surprised by the updated lobby and room furnishings, and found it comfortable overall, but somebody really likes to stay cold because the … lisää

I was in town for business, and this property was a good location for the work at a great rate, plus I knew I could get food there if I needed. I was pleasantly surprised by the updated lobby and room furnishings, and found it comfortable overall, but somebody really likes to stay cold because the AC in the hallways and room were blasting on a humid/hot day (I had to turn it down in the room). I was happy with the room overall, but I didn't sleep well for some reason and I found the bathroom sterile and outdated. I don't usually choose bathrooms for luxury, but this one just felt lacking compared to the rest of the room. They could have done better. I did have breakfast at the Bistro in the morning, and it was tasty and well-priced. I would stay at this property again if in town, because it's satisfactory, but I might also look elsewhere.

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“Not impressed”

It was OK, but that's as far as I can go. Overall, what the place lacked was the warmth, cleanliness and welcome that one would expect. Our room was decent. It has a "cooler" but no microwave. The bathroom sink is located outside of the tub/toilet area, which was nice. Adequate counter space. But … lisää

It was OK, but that's as far as I can go. Overall, what the place lacked was the warmth, cleanliness and welcome that one would expect. Our room was decent. It has a "cooler" but no microwave. The bathroom sink is located outside of the tub/toilet area, which was nice. Adequate counter space. But the beds and pillows were lumpy and uncomfortable. We did not get housekeeping services one day, and were left with dirty towels on the floor with no replacements, which we then asked for at the front desk.  The fitness room was not cleaned as dirty towels were strewn about the floor and equipment.   The complimentary coffee in lobby consisted of one caff and one decaf carafe, with 2 large pumps of Coffee Mate. (yuk!) The lobby cafe and bar was very overpriced ($26 for 3 medium coffees and $50 for 2 drinks!). We entertained some family in the lounge area, and had asked for the fireplace to be turned on to take the chill off the room and add some ambiance. We were told that the fireplace hasn't worked for 3 years! The lounge area had dirty cups and napkins and crumbs on the furniture and tables, which we cleaned up before we could sit down.

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